What we do
Capita IB Solutions ensures effective IT management across your organisation, improving operations and enhancing IT business efficiency, allocating IT spend and resources based on business priorities, identifying process gaps across silos, and automating key processes.
How we do it
Capita IB Solutions’ clients benefit every day from our deep expertise, innovative answers and unparalleled results.
We understand that each industry, enterprise and problem is unique, and we work to deliver the right solution for you. You need an ally who can modernise your infrastructure and applications, enabling you to become more agile and to keep pace with the changing marketplace. And that means your technology must be aligned with your business processes. Our service offerings are comprehensive, encompassing an assessment of your needs, as well as solution development, deployment and management.
Take your next step with us...
Do you want to develop a new application? Are you currently running your business manually on spreadsheets? Do you want to automate your business processes and minimise the paperwork involved? Increase efficiency and productivity with a new custom application. Our team of experts will work with you to develop a fully supported custom application that is purpose-built to match your exact business requirements. We offer software development for web, desktop, mobile and enterprise solutions.
Do you need to rescue a current application? If you have inherited an under-delivered project or a system that does not meet your needs, Capita IB Solutions can help! Our team of business analysts and project professionals will identify problem areas within your system and provide a remediation strategy. We can develop the system to the way you originally intended, or enhance your system to cater for changing business needs.
Do you want to enhance an existing application? If you have a system that is not meeting your business needs, Capita IB Solutions has the the expertise to help! Our team of experts can provide advice on whether it is time to upgrade, enhance or retire your existing application.
Do you have a great idea for a new software application? If you have identified a need that is currently not being met in the market, Capita IB Solutions can work with you to develop your idea into a fully functional application. Your application will be built based on our development methodology that has been refined over 30 years.
Introduction to bespoke/custom software
Software to meet you business needs
The benefits of bespoke/custom software
Familiarise & Understand
When starting a process it is important that we understand what the ultimate objective of the solution is and how it will improve current processes in the organisation. This is what we measure ourselves against to ensure that we can achieve the objectives being set. This part of the project is critical to the success of the project as getting it wrong here will impact the entire software development lifecycle model
As part of the process we will carry our interviews with the people involved with the project so that we can understand the objectives and also become familiar with the how the application is to be used.
Prototype and Design
As part of the Analysis we undertake the development of a prototype where we take a section of the application and using our framework and development toolset we write a number of the screens to show the users the look and feel of the processes. During design sessions, we work closely with users and managers of the application to refine the prototype. This is an iterative process and several design sessions may be required before the prototype is finalised. We find that these sessions help the users to understand how the solution is being delivered and also how it will look and feel.
Develop & Test
During this phase, the system is built according to the specification. Functionality is added to the front-end prototype through lower level code and object-oriented techniques. There are review and progress meetings held with the client and where the project is tracked and any issues which arise are discussed and resolved.
Install and Train
We undertake to install the application on the required servers along with any databases. We create the necessary tables etc and insure that any backup scripts are prepared so that these can be incorporated into backup routines. The application is tested to ensure that it functions. The system is normally put into three environments to support Testing, Training and Production.
The implementation of the application consists configuring the system and arranging any data migration which is required and identified as part of the Analysis stage. This will ensure that all reports are operating and the system operates in all three environments. As part of this stage we support the client’s users who will be involved in Acceptance testing.
Part of our solution provides for either the end user to be trained or that we train a number of super users who will in turn provide training to staff. Training is provided at an application and an administration level and can be broken down into different modules to suit the requirements of the business. Once completed the application can go live. It is important to note that we provide onsite support when an application goes live so that we can deal with any queries as they arise during the first days of operation.