news
news
Dartford & Gravesham NHS Trust have selected Integra e-Procurement to streamline efficiencies in its procurement processes and replace an old legacy system.
30.07.2010
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, e-Procurement and bespoke solutions to service-centric organisations, today announced that Dartford & Gravesham NHS Trust have selected Integra e-Procurement to streamline efficiencies in its procurement processes and replace an old legacy system.
Dartford & Gravesham NHS Trust, who have been assessed as one of the better performing NHS Trusts in the country by the Care Quality Commission, wanted to implement an automated purchase-to-pay system that would reduce maverick spending, enable better supplier controls, create greater efficiencies for the procurement process and facilitate collaborative working initiatives with other NHS Trusts.
iSOFT Business Solutions, with a proven track record of delivering e-Procurement solutions to NHS Trusts, will introduce efficiency benefits through the streamlining of processes and through the seamless integration to the Integra financial modules that are already in place at the Trust.
Over the coming months, Dartford & Gravesham NHS Trust also plans to implement additional procurement modules that will extend the capabilities of Integra e-Procurement, including Purchase Ordering and Integra Catalogue Expert, which will be linked to the local procurement hub, creating a completely electronic and automated purchase-to-pay lifecycle. Ordering will be managed through a Trust wide deployment of eSeries.
Dartford & Gravesham NHS Trust joins a growing community of public sector organisations that are taking advantage of procurement automation through Integra e-Procurement, which is designed with customers needs in mind. With a wide range of procurement solutions available, iSOFT Business Solutions are able to help organisations realise the enormous cost savings and efficiency benefits that result from a more strategic approach to procurement.
United Lincolnshire Hospitals NHS Trust has selected iSOFT Business Solutions to provide its Finance and eProcurement solution for the next five years, in a contract worth just under £400,000.
05.07.2010
iSOFT Business Solutions, a market leader in providing world-class financial management, e-Procurement and bespoke solutions to service-centric organisations, has today announced that United Lincolnshire Hospitals NHS Trust has selected iSOFT Business Solutions to provide its Finance and eProcurement solution for the next five years, in a contract worth just under £400,000.
The United Lincolnshire Hospitals NHS Trust has served the people of Lincolnshire since April 2000. Its wide range of healthcare services are delivered by 7,800 highly trained staff and volunteers, and it has an annual turnover of £360m. The Trust went out to a full OJEU procurement, and, after a very rigorous process, selected Integra over the rest of the competition.
One of the most important aspects of the system for the Trust was e-Procurement, and it was felt that Integra provided a user-friendly and flexible solution with significant potential. Coupled with the newly developed supplier catalogue management tool, it gives the Trust the greatest opportunity to deliver the many benefits associated with electronic Purchase to Pay.
The Trust has participated in the NHS e-enablement group, which is set up to push forward electronic procurement in the NHS, and, as such, it was very important that the Trust selected a system that could demonstrate the ability to deliver now, and to develop quickly as new initiatives are identified.
Eamonn Morris, iSOFT Business Solutions' Managing Director, said, "This is a significant win, bearing in mind the importance of the Trust's role in leading the NHS initiative with e-Procurement. It demonstrates that Integra is leading the way with new and innovative solutions that will deliver huge benefits across the NHS."
Macquarie University Hospital Selects Integra Open Enterprise to Streamline Financial Processes
07.06.2010
iSOFT Business Solutions, a market leader in providing world-class financial management, e-Procurement and bespoke solutions to service-centric organisations, has today announced that Macquarie University Hospital has signed a contract to implement iSOFT Business Solutions' Integra Open Enterprise financial management applications to help enhance its financial operations and develop overall business processes.
The 180-plus-bed hospital in Sydney, Australia, will provide a combination of clinical care, medical research and advanced medical scholarship. This will be the fulfilment of a vision to create a different type of hospital, where the best possible patient care will be provided through the application of academic medicine.
Macquarie University Hospital selected the Integra financial applications due, in part, to selecting other iSOFT Group applications and to the company's expertise in the healthcare market. In particular, the hospital will look to the new Integra applications to help eliminate manual administrative processes and to simplify reporting and purchasing by improving data access.
In deploying Integra Open Enterprise, Macquarie University Hospital expects to gain considerable savings in time and effort, while significantly improving the accuracy of its financial operations.
"Today's healthcare organisations need affordable, intuitive business systems that streamline financial processes so they can focus on caring for patients and expanding their services," said Eamonn Morris, Managing Director of iSOFT Business Solutions. "Our proven Integra financial management applications help healthcare providers simplify and automate business processes, to help them control costs and improve the care they provide to the communities they serve."
iSOFT Group receives the Frost & Sullivan "Competitive Strategy Leadership, Healthcare & Life Sciences IT, Europe, 2010 Award" for its Health Intelligence solution, HiNT.
27.05.2010
iSOFT Group Limited, one of the world's largest healthcare information technology companies, has received the Frost & Sullivan "Competitive Strategy Leadership, Healthcare & Life Sciences IT, Europe, 2010 Award" for its Health Intelligence solution, HiNT.
HiNT is a powerful business analytics tool designed to empower modern healthcare organisations with business-critical information. By consolidating data from all the various applications within an organisation, users can view and explore information, trends and performance indicators covering all aspects of service delivery and financial performance. Designed around the latest clinical coding standards and with prebuilt reporting dashboards covering clinical activity, administration, finance and performance, Health Intelligence was seen as the market leader by Frost & Sullivan, and the clear winner for this award.
For the Competitive Strategy Leadership Award, the following criteria were used to benchmark iSOFT's performance against key competitors:
- Leverage of competitive intelligence
- Execution of competitive strategy
- Impact on market share
- Competitive brand positioning (brand strength and unique market position)
- Impact on customer satisfaction/value
Through the overall product strategy, management and marketing, this award recognises iSOFT's growing market share and ongoing commitment to the healthcare sector.
The award was presented to Eamonn Morris, Managing Director of iSOFT Business Solutions, at a gala awards dinner in London on 19 May. Commenting on the award Eamonn Morris said, "This is a significant achievement for iSOFT and illustrates the power and uniqueness of the iSOFT Health Intelligence solution, HiNT. Since taking the solution to market in late 2009, we have seen a huge interest from clients, prospects and partners in all territories across the globe. At iSOFT we have a dream, which is enhancing lives through innovative healthcare solutions; HiNT is a prime example of where iSOFT have designed and developed a solution which will add value to healthcare organisations worldwide, providing administrative, financial and clinical intelligence to enable informed decisions regarding the management and delivery of healthcare."
Frost & Sullivan acknowledges iSOFT's significant investments in research and development to improve the organisation's position, commenting, "iSOFT places more emphasis on providing user-friendly and efficient information and analytic solutions for its healthcare customers. Hundreds of hospitals have adopted iSOFT's healthcare information systems, as they offer greater return on investment."
A global network of iSOFT subsidiaries and partner networks provides significant support to the national healthcare markets, offering customers a complete suite of solutions and services around the world.
iSOFT Business Solutions, today announced that the Medical Council of Ireland in Dublin has successfully gone live on an online doctor registration system.
01.05.2010
The purpose of the Medical Council is to protect the public in its dealings with medical practitioners. It safeguards the quality of the patient-doctor relationship by supporting and regulating medical practitioners, setting standards for education, training and competence, establishing a Register and investigating complaints against medical practitioners.
The new system for the country's 17,000 doctors to register membership online will help the Medical Council to meet its requirements under Irelands Medical Practitioners Bill 2007, with the objective of protecting and informing the public in its dealings with medical practitioners. The Bill introduced new measures for the registration and control of medical practitioners and has significantly changed the membership and functions of the Medical Council.
Replacing paper-based methods, the new database allows applications to be entered online along with online payments and requests for a Certificate of Good Standing, which doctors need to continue practicing. The iSOFT Business Solutions web-enabled development supports registration, retention, register maintenance, and the online payments processing. The system also features a "my page" facility for individual doctors.
"iSOFT Business Solutions delivered on its promise of a simplified installation process," said Jim McDermott, Head of IT at the Medical Council. "While we've only been live on the system for a short time, we're starting to see reductions in IT costs and an improved ability to manage our organisation to help meet evolving regulations. Having software systems that help us unify and simplify many complex processes reduces administrative time, which ultimately helps us reduce costs."
"iSOFT Business Solutions worked closely with the Medical Council throughout this implementation to help deliver a smooth transition to the new system," said Eamonn Morris, Managing Director for iSOFT Business Solutions. "Moving to a modern, unified system helps public sector organisations improve transparency and processes, which enables them to be more accountable and responsive."
Mr Morris continues, "iSOFT Business Solutions has been providing off-the-shelf and custom software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customer's on-time, within budget and to specification."
iSOFT Business Solutions works in partnership with Real Asset Management to deliver a complete financial and asset management solution
27.04.2010
iSOFT Business Solutions, the financial software, procurement and bespoke solutions provider, today announces a partnership with Real Asset Management (RAM), a provider of fixed asset management software and services. The new partnership sees the integration of RAM's complete asset management solution with iSOFT's Integra Open Enterprise suite, providing users with fixed asset management functionality to complement iSOFT's existing accounting module.
iSOFT Business Solutions delivers financial solutions and services across its strong commercial base as well as the public sector, working with the NHS, Central Government, Local Authorities, Housing Associations, Police Authorities and Not for Profit organisations to help improve performance and drive financial efficiency.
As part of a strategy to strengthen its product and service offerings across these sectors, iSOFT Business Solutions has approached RAM to establish a strategic partnership. RAM's comprehensive asset management solution, Series4000, helps organisations develop a centralised asset register which can be used across the Finance, Maintenance/Facilities and IT departments, increasing control, accuracy and transparency.
Commenting on the partnership, Eamonn Morris, Managing Director for iSOFT Business Solutions, comments, "Our partnership with RAM adds significant value to our financial management solution. We can now offer a complete accounting solution with a range of fixed asset management functions, providing our customers with a number of options to fit their business model. These include IFRS compliant depreciation, component accounting, SORP compliance, barcode/RFID equipment tracking, planned and breakdown maintenance, as well as web-based fault reporting/helpdesk, work order labour tracking, stores management and comprehensive management reporting."
Mr Morris continues, "Our NHS clients will particularly benefit from this new partnership, enabling them to manage the maintenance of all types of assets, including the property estate and medical devices, from a single integrated system."
Karen Conneely, Group Commercial Manager at RAM, comments, "Fixed assets represent a significant investment for any organisation and so it is vital that assets, whether capital funded or expensed, are tracked and managed accurately and effectively. With our software integrating with iSOFT's Integra Open Enterprise suite, users are provided with a centralised solution which fulfils all their accounting and maintenance needs, all from a single supplier."
iSOFT Business Solutions Customer Named Best NHS Bill Payer in the UK
12.04.2010
Based in the heart of the Black Country, The Dudley Group of Hospitals NHS Trust provides a wide range of medical, surgical and rehabilitation services to the people of Dudley and surrounding areas. With one inpatient hospital (Russells Hall Hospital) in the centre of Dudley, and two Hospital Outpatient Centres at the Guest and Corbett sites (based in Dudley and Stourbridge respectively), the Trust provides care and treatment for approximately 400,000 people.
A nationwide survey of health organisations, carried out by the Forum of Private Businesses (FPB) found that the Trust's Accounts Payable team was paying the highest percentage of bills within 30 days in the country, with the help of their Integra Electronic Invoicing system from iSOFT Business Solutions.
"I have always been very proud of the team's efforts in keeping on top of their workloads, and to be formally recognised as the best in the country really emphasises their achievements. The Trust adopts the Better Payment Practice Code, which asks public bodies to pay bills within 30 days, primarily to support local businesses through improved cash flow. In 2008/09, despite processing 45,000 invoices, the team paid 99.9 per cent of invoices within the month," said Heather Taylor, Financial Services Manager at The Dudley Group of Hospitals NHS Foundation Trust.
"The team strives to ensure that all invoices are paid to a timescale, so that the Trust can enjoy a healthy relationship with its suppliers. Other NHS organisations have been in touch with us to ask for ideas that could help them to improve their performance."
Mrs Taylor continues, "The Integra Electronic Invoicing system has enabled us to streamline our processes and dramatically improve efficiency, plus it has automated a number of financial processes which were previously manually intensive, moving towards a more paperless working environment."
Eamonn Morris, iSOFT Business Solutions' Managing Director, said, "Integra Electronic Invoicing has proven highly successful within NHS Trusts, enabling organisations to enhance and accelerate accounts payable activity. Customers such as The Dudley Group of Hospitals are seeing high invoice-matching rates as a result of using Integra Electronic Invoicing."
Mr Morris continues, "The solution also results in faster invoice transfer, removing the need for manual intervention and resulting in faster, more efficient invoice rotation and improved payment timetables. This gives more streamlined financial management and an improved business relationship between supplier and purchaser."
iSOFT Business Solutions wins two-year contract renewal with NHS body worth £6 million
24.03.2010
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced that NHS Shared Business Services (NHS SBS) has extended its contract for iSOFT Business Solutions to host its Oracle finance and purchasing applications by an additional two years.
This latest contract, worth £6 million extends the original £28 million agreement, signed in March 2008, to 2016. It expands the services offered and includes new HP hardware and infrastructure and a move to Oracle Release 12. The contract is for services only and excludes licenses.
NHS SBS provides services such as accounts payable, debt collection, bank account reconciliation, and account reporting for 30% of all NHS organisations. iSOFT has provided NHS SBS with a fully hosted managed service since 2002.
"The extension clearly indicates the strength of our relationship and is great news for both organisations as it gives us the foundation to move forward and ensure we continue to support NHS SBS' business objectives," said Eamonn Morris, Managing Director of iSOFT Business Solutions. "Healthcare organisations are coming under increasing pressure to streamline back office processes and reduce spending, while also maintaining high-quality operations. Our joint expertise in delivering services to NHS trusts will allow those using the system to gain excellent value and make significant savings."
"Extending our partnership with iSOFT Business Solutions allows us to continue to deliver a high-quality, best value solution to all our NHS clients," said John Neilson, Managing Director at NHS SBS. "As we currently support around 30% of NHS trusts, this fits with our strategy to ensure consistently high service quality and performance. iSOFT Business Solutions has a proven track record of cost effective and reliable services to NHS SBS that helps us to deliver added value to all of our NHS clients."
NEP and iSOFT Business Solutions achieve 'unqualified opinion' SAS 70 Report II
25.02.2010
The NEP Shared Systems Group (NEP), a Consortium of more than 60 NHS Organisations and iSOFT Business Solutions have successfully achieved an "unqualified opinion" Statement on Auditing Standards (SAS) No. 70 Type II Report for their shared system and managed services operations in the UK.
The SAS 70 examination, conducted by KPMG, included NEP and iSOFT Business Solutions' internal control processes, procedures and site operations. An "unqualified" auditor's opinion for a SAS 70 Type II report indicates that all control objectives specified by the service organisation were achieved without a significant exception or deficiency.
The examination included the company's controls related to management structure, service level management, information security management, physical security, access to programs & data, operational change management and computer operations.
SAS 70 is designated by the U.S. Securities and Exchange Commission (SEC) as an acceptable method for a user organisation's management to obtain assurance about service organisation's internal controls without conducting separate assessments.
A service auditor's examination performed in accordance with SAS No. 70 (SAS 70 Audit) is widely recognised, because it represents that a service organisation has been through an in-depth audit of their control objectives and control activities, which often include controls over information technology and related processes. A Type II report not only includes the service organisation's description of controls, but also includes detailed testing of the design and operating effectiveness of the service organisation's controls.
Eamonn Morris, Managing Director at iSOFT Business Solutions, comments "This is a significant achievement for NEP and iSOFT Business Solutions, gained at our first attempt. We are one of only a few organisations in achieving this report in the UK. It enhances our reputation and is testament to the internal processes and information security controls we have in place. This 'unqualified opinion' should also be of significant encouragement to our existing and prospective customers."
Christine Hall, Associate Programme Director, NEP Shared System Group stated "NEP and iSOFT Business Solutions have had an extremely successful partnership for more than seven years, working collaboratively to provide our customers with comprehensive innovative financial and procurement solutions. This achievement confirms our commitment to all our members and demonstrates a unique collaborative approach, not only between NEP and iSOFT Business Solutions, but also sets a benchmark for future working models with our clients' External Auditors. Attaining the SAS 70 accreditation substantially complements the NEP Offering within the NHS."
Cork County Council goes live with Online Dog Licensing System from iSOFT Business Solutions
11.12.2009
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced that Cork County Council has gone live with its Online Dog Licensing System.
As the local authority for County Cork, the largest County in the Republic of Ireland, Cork County Council has implemented the Online Dog Licensing System to improve the current system and save the Council time and money by streamlining the licensing process.
Recent studies conducted by the Department of the Environment estimated that County Council dog wardens impounded more than 16,000 dogs every year, of which approximately 8,000 were re-housed or reclaimed, and figures produced by the IFA (Irish Farmers’ Association) show that out of a total national dog population of 800,000, just 200,000 are licensed. It has generally been accepted that the current dog control legislation in Ireland needs to be updated to make use of systems like iSOFT Business Solutions’, Online Dog Licensing System.
The system will allow owners to apply for, pay for and receive their dog licence online within minutes, saving time and money and information is transferred automatically back to the central system doing away with the need to rekey the information.
Derek Kehoe, Director of Sales Ireland at iSOFT Business Solutions, said: “Cork County Council will save thousands of Euros annually by allowing dog owners to manage their dog licence applications online and also provide a better service to the end-user.”
The system is fully integrated into the Council’s existing Integra financial management system, which is in line with e-Government initiatives, such as providing better services to the customer while improving efficiency.
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years’ experience, iSOFT Business Solutions’ unparalleled ability to successfully deliver improved processes is achieved by understanding its customers’ unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions wins new deals worth over £5 million
23.11.2009
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced it had won new business totalling over £5 million in October.
The new deals include two contracts worth £2 million each. iSOFT Business Solutions agreed on a £2 million deal for additional maintenance and licenses with NHS Supply Chain for a warehousing solution to manage the ordering and supply of non-pharmaceutical goods to 600 National Health Services trusts and healthcare organizations in England. The latest four-year contract extends the maintenance and licenses agreement to cover the NHS in Wales.
Operated by DHL, the organisation currently manages four million NHS orders a year. iSOFT Business Solutions won a second £2 million deal with North East Patches Shared System Group (NEP), a consortium of 56 NHS hospitals and Strategic Health Authorities mainly in the north of England. The five-year contract is for a financial performance management solution for planning, budgeting, forecasting and reporting. Pennine Acute Hospital NHS Trust in north-west England agreed to extend its managed service contract for iSOFT’s Integra suite of financial and purchasing applications for a further five years.
The £550,000 deal was won in open tender after the trust elected to test the market to ensure it was getting the best value. Under the deal, iSOFT Business Solutions will provide additional Integra modules for document imaging and online invoice authorization. The National Standards Authority of Ireland (NSAI) is taking the Integra financial solution in a contract worth £130,000. This follows a contract with NSAI in 2008 for a solution that helps its Legal Metrology Service enforce laws governing weights and measures.
The Official Receivers Office in Hong Kong has also signed a six-year £470,000 contract for further development of its insolvency and estate funds and accounting system and support.
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years' experience, iSOFT Business Solutions' unparalleled ability to successfully deliver improved processes is achieved by understanding its customers' unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions wins National Standards Authority of Ireland contract
10.11.2009
iSOFT Business Solutions, a market leader in providing world-class financial management, procurement and bespoke solutions, today announced that it has won a contract with the National Standards Authority of Ireland (NSAI), to supply its leading financial solution, Integra Open Enterprise after an extensive and competitive tendering process against some very stiff opposition.
Integra Enterprise is developed, implemented and supported by iSOFT Business Solutions, and will provide NSAI with a solid financial control environment coupled with easy access to business intelligence and workflow.
Eamonn Morris, Managing Director of iSOFT Business Solutions, said: “We are delighted to secure this contract with NSAI, and to continue a business relationship which we are sure will be mutually beneficial. We are continually developing and investing in Integra, and our solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity, and achieve significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers, on time and within budget.”
John O’Halloran, Director of Finance and IT at NSAI, said: “Following a competitive tender process, we selected iSOFT based on the functionality of its financials solution and on its vast experience of working with public sector organisations. iSOFT Business Solutions international profile and experience was an important factor in our decision as we needed a financials system that could support our growing operations. We are looking forward to working with the team at iSOFT to ensure we get the most value from the solution.”
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise-wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years’ experience, iSOFT Business Solutions’ unparalleled ability to successfully deliver improved processes is achieved by understanding its customers’ unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions work in partnership with NEP Shared System Group to provide a world-class Performance Management platform to the NHS.
08.10.2009
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class finance and procurement software and bespoke solutions to service-centric organisations, today announced that it has won a contract to work in partnership with NEP Shared System Group to provide a world-class Performance Management platform to the NHS.
The partnership will see NEP and iSOFT Business Solutions implement Oracle Hyperion, a proven market leader with superior end-user reporting and analysis tools, unparalleled ease of use and rapid implementation; the Hyperion solution will help NEP customers with today's complex NHS financial reporting requirements.
The agreement extends an existing partnership with NEP, in which iSOFT Business Solutions hosts and manages the current Oracle NEP shared system platform.
Eamonn Morris, Managing Director of iSOFT Business Solutions, said, "We are very pleased to be partnering with NEP. This takes iSOFT Business Solutions into an important new area of the health sector, where we believe this integrated performance management system will be well received." Eamonn continues "Over the last twelve months NEP Shared System Group has been working with its clients' finance teams, identifying where they can best support their clients in meeting the increasingly complex NHS environment. The findings highlighted a need for a solution that offered centralised, cost-effective performance management and that supported Planning and Budgeting, Forecasting, Service Line Reporting and Financial Board Packs."
Crucially, the solution also needed to provide a flexible platform to support NHS Organisations' future information analysis needs, such as IFRS Reporting, Patient Costing, TFR3 and Workforce Planning.
"NEP and iSOFT Business Solutions have had an extremely successful partnership for more than seven years, working collaboratively to providing our customers with comprehensive innovative financial and procurement solution," said Christine Hall, Associate Programme Director, NEP Shared System Group. "With the recent introduction of 'Hyperion' the integration into the NEP System provides our members with a leading edge World Class Business solution that meets the demands of an ever changing NHS."
The first NHS Organisations are on target to go live on the system in November 2009.
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years' experience, iSOFT Business Solutions' unparalleled ability to successfully deliver improved processes is achieved by understanding its customers' unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
Thornton & Partners selects iSOFT Business Solutions to supply new finance and procurement solution
05.10.2009
Thornton & Partners, Ireland’s largest firm of loss adjusters, has selected iSOFT Business Solutions Limited to supply the organisation’s new finance and procurement solution.
iSOFT Business Solutions won the contract to supply its world-class leading product, Integra Open Enterprise, after an extensive and competitive tendering process against some very stiff opposition. Integra is developed, implemented and supported by iSOFT Business Solutions, and will provide Thornton & Partners with a solid financial control environment coupled with easy access to business intelligence and workflow.
Thornton & Partners’ primary business is claims management on behalf of Irish and multi-national insurance companies. The company’s Head Office is based in Dublin, with 11 more offices evenly distributed throughout the country. Thornton & Partners decided to review its entire IT requirements, to cater for a rapidly expanding and changing environment, and employed Cornwell Consultants to help the company decide upon a new system.
iSOFT Business Solutions was able to offer a solution to address the unique requirements of the company, covering both the finance and procurement areas, which, in turn, linked to third-party Claims Management, CRM and HR applications.
Eamonn Morris, Managing Director of iSOFT Business Solutions, said, “We are delighted to secure this contract with Thornton & Partners, and to begin a business relationship which we hope will be mutually beneficial. We are continually developing and investing in Integra, and our solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity, and achieve significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers, on time and within budget.”
Terry Carroll, Group Finance Director of Thornton & Partners, said, “Following a competitive tender process, we selected iSOFT based on the functionality of its financials and procurement solution and on its vast experience of implementing solutions. iSOFT Business Solutions’ experience was an important factor in our decision, as we needed a financials system that could support our growing operations. We are looking forward to working with the team at iSOFT Business Solutions to ensure we get the most value from the solution.”
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years’ experience, iSOFT Business Solutions’ unparalleled ability to successfully deliver improved processes is achieved by understanding its customers’ unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
Spectrum Housing Group signs contracts with iSOFT Business Solutions for its Integra suite of web-enabled finance and purchasing applications.
07.09.2009
Christchurch-based Spectrum Housing Group has signed contracts with iSOFT Business Solutions for its Integra Open Enterprise suite of web-enabled finance and purchasing applications.
Integra Open Enterprise will replace three disparate finance systems, each the result of acquisitions, giving users in its seven offices access to web-based services to raise purchase orders for online authorisation and access to a range of financial data to control invoices, payments and costs.
Integra will also interface to an existing housing management system for better control of maintenance costs.
Best known for its healthcare software, the signing of Spectrum is a landmark for iSOFT Business Solutions as it focuses on the housing sector.
Eamonn Morris, Managing Director, iSOFT Business Solutions, said, "We identified social housing as being particularly suitable for our Integra suite of solutions, and it's pleasing to see those efforts are paying off."
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years' experience, iSOFT Business Solutions' unparalleled ability to successfully deliver improved processes is achieved by understanding its customers' unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions Shortlisted in Software Satisfaction Awards for Second Year Running
05.08.2009
iSOFT Business Solutions, part of the iSOFT Group, and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced that Integra Enterprise has been shortlisted for the Sift Media Software Satisfaction Awards for the second year running, in the category of Enterprise Accounting Software.
The Integra Enterprise business accounting system has been nominated by its users in the Annual Awards scheme, which is run by Sift Media in association with the Business Application Software Developers Association (BASDA) is given based on system performance, value for money, ease of use, reliability and customer’s satisfaction.
The main awards are, as in previous years, based on primary research amongst genuine buyers and end-users of business software applications. In total this year over 8,100 votes were received across the 20 award categories this year. This makes the survey one of the largest individual pieces of business opinion research in the UK.
Eamonn Morris, Managing Director of iSOFT Business Solutions commented “We are extremely pleased to be shortlisted for the second consecutive year. Being nominated for this prestigious award is a great achievement, as this comes from our customers. We aim not only to provide first class solutions, but to help our customers achieve their business objectives by delivering business accounting software solutions, which provide efficiencies across the organisation. This is achieved by listening to our customers needs and providing robust, state of the art solutions, which ultimately reduce their costs, provide higher margins and improve cash flow.”
The awards ceremony will take place on the 8th October 2009 and will see some of the major names in IT gather to celebrate the very best of the software industry.
Scope selects Integra e-Procurement from iSOFT Business Solutions and saves £500,000
21.07.2009
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced it has won a contract to provide Scope, with an e-Procurement solution.
Scope, the London-based disability charity organisation, covering England and Wales, focuses on people with cerebral palsy, is buying an Integra e-Procurement solution for head office staff and those at its 370 shops across England and Wales to raise orders online.
It will also use the OCR (optical character recognition) module to scan invoices to save entering data manually, eliminate errors and speed the approval process, which will again save time and money. With greater control of purchasing and costs the charity expects savings of £500,000 over five years.
Scope also expects Integra to help it improve relations with suppliers. Cutting the time to approve invoices will mean suppliers are paid quicker, which will enable Scope to negotiate better terms and bulk purchases.
Under its strategy to move into new sectors, iSOFT Business Solutions has identified the charity/Not for Profit market as prime targets offering substantial opportunities for its web-based solutions.
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years’ experience, iSOFT Business Solutions’ unparalleled ability to successfully deliver improved processes is achieved by understanding its customers’ unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions wins contract with Commission for Irish Aviation Regulation
17.07.2009
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced it has won a contract with the Commission for Irish Aviation Regulation to develop a Licensing and Complaints System that will allow tour operators, travel agents and airlines to apply and renew their licences online.
The system, which replaces an old paper-based process, will generate notifications at various process milestones, and provide accurate and timely responses to customer queries and complaints. All of this will take place within a secure hosted environment where information is entered by the parties and uploaded for approval by the Commission.
With the new system, the Commission for Aviation Regulation, which regulates certain aspects of the aviation and travel trade sectors in Ireland, will be able to:
- provide access to the system, via a secure login, for up to 400 applicants;
- allow tour operators, travel agents and airlines to apply and renew their licences online;
- provide system-generated notifications at various process milestones;
- allow previous applications to be recalled;
- allow the user to enter information such as business, organisational or general information and financial details on the form;
- allow documents such as PDF to be attached to the application and viewed online and printed as necessary; and
- provide accurate and timely responses to customer queries and complaints.
Eamonn Morris, Managing Director of iSOFT Business Solutions, said, “iSOFT Business Solutions has been providing off-the-shelf and bespoke software solutions for over 30 years. These solutions have enabled our customers to gain a significant competitive advantage, to streamline business process flows, to increase efficiency and productivity, and to produce significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers, on time, within budget and to specification. This win highlights the importance of the services offered, and underpins our reputation in the marketplace”.
Alan Richardson, Manager of Travel Trade, said, “iSOFT Business Solutions has a highly experienced project team with a track record of delivering similar distributed systems and an in-depth knowledge of the public sector. The company’s partnership approach to the development was another important factor in their selection”.
About the Commission for Irish Aviation Regulation
The Commission for Aviation Regulation regulates certain aspects of the aviation and travel trade sectors in Ireland. It was established on 27th February 2001 under the Aviation Regulation Act, 2001.
The Commission is an independent statutory body under the auspices of the Department of Transport, and is accountable to the Houses of the Oireachtas. The Commission is guided in its actions by the various legislation governing the areas that it regulates. The principal function of the Commission is in the area of price regulation; that is, setting the maximum level of airport charges at Dublin Airport and Aviation Terminal Services Charges at Dublin, Cork and Shannon Airports.
The Commission is also responsible for licensing the travel trade in Ireland, and grants licences to both tour operators and travel agents. As part of this function, the Commission administers a bonding scheme to reimburse consumers in the event of a travel agent collapse. The Commission also licenses airlines and approves groundhandling services providers under regulations implementing EU legislation.
The Commission also has a significant consumer protection role. The Commission is the national enforcement body tasked with the monitoring and regulation of EU legislation covering Air Passenger Rights and the provision of assistance to Passengers with Reduced Mobility (PRM).
iSOFT Business Solutions wins three key contracts for its Integra financial solution
13.07.2009
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced three key contracts for its Integra suite of Web-enabled financial and purchasing solutions, including two in new sectors that offer growth potential for iSOFT’s Business Solutions unit.
The agreements, totalling about £770,000, are with Australia’s St Vincent’s and Holy Spirit; Scope, a U.K charity for people with disabilities; and U.K housing association Spectrum Housing Group. About £190,000 of the total is for software licenses, £335,000 is for implementation services, and £255,000 is for support and maintenance over five years.
“These deals demonstrate that our financial solutions business is gaining traction with a wider, global customer base against other competing financial solutions,” said Eamonn Morris, Managing Director of iSOFT Business Solutions. “We identified public sector markets as being particularly suitable for our Integra suite of solutions, and it’s pleasing to see these efforts are already paying off.”
In its third contract for Integra in Australia, iSOFT will install a complete financial and e-purchasing solution for St Vincent’s and Holy Spirit, including modules for Web-requisitioning and business intelligence. iSOFT has identified a demand for modern, Web-based solutions that drive-out inefficiencies in finance and purchasing processes to reduce costs.
In the U.K, Scope is buying an Integra e-procurement solution to raise orders online at its London head office and 370 shops across England and Wales. It will also use the OCR (optical character recognition) module to scan invoices, eliminate errors and speed the approval process. The charity expects savings of £500,000 over five years, as well as financial benefits arising from improved relationships with suppliers.
The agreement with Spectrum, one the U.K’s largest housing associations with 16,000 properties in the south of England, includes the full Integra financial suite plus the Business Intelligence and OCR modules for its seven offices. The Web-based solutions will allow users to raise purchase orders and access financial data to control invoices, payments and costs.
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years’ experience, iSOFT Business Solutions’ unparalleled ability to successfully deliver improved processes is achieved by understanding its customers’ unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions signs up to BASDA Green Charter
01.06.2009
iSOFT Business Solutions, today announced that it has signed up to the Business Application Software Developers Association (BASDA) Green Charter. The Green Charter is a major initiative on green IT from BASDA, the UK Software Industry Association. The BASDA Green Charter makes a clear commitment to switch to a carbon efficient economy, both within the BASDA member organisations and stakeholders who have undersigned the charter and through their software solutions which power the processes that enable global business. The Charter was launched by BASDA in October last year and the organisations undersigning the charter will strive to play their part in combating climate change in the following ways: - To take pro-active steps to increase the carbon efficiency of our own organisations such that we will be regarded as low-carbon entities - To enhance our software solutions to enable customers to become part of a carbon efficient economy - Via BASDA, to engage in the debate around green ICT - including measurement, reporting, data requirements and standards - To work as an industry through BASDA to educate and increase awareness of green issues as they relate to ICT and particularly business software For more information please visit BASDA Green Charter .jpg)
iSOFT Business Solutions is in the running for the Software Satisfaction Awards 2009
21.05.2009
iSOFT Business Solutions is once again in the running for the Software Satisfaction Awards and we asking our valued customers for they’re support. The Software Satisfaction Awards 2009 are unique in that they are voted for by the purchasers and end-users of business software, not a judging panel. This allows the most important decision makers - you, our customers - to reward our efforts. We would appreciate it greatly if you could participate in the user survey, to give your view of our products, and help us to reach this year’s shortlist. (and, if we reach the final, we’ll select six customers, to join us at the Awards ceremony a glitzy black-tie dinner in London!) The good news is that it takes only a few seconds to complete the online survey - Click here Many thanks for your support, Product: Integra Enterprise Category: Enterprise Accounting Software Sector: Accounting & Finance 
iSOFT Business Solutions Exhibits on Stand K17 at HC2009
16.04.2009
iSOFT Business Solutions, a market leader in providing integrated business software solutions to Health Sector organisations is exhibiting its full range of financial management, eProcurement and bespoke solutions on stand K17 at this years HC2009 Annual Conference.
BCS HC2009, 28th - 30th April, Harrogate International Centre. Now In its 26th year, HC is the UK’s leading event aimed at all those with an interest in information and information systems in healthcare.
For further information please go to HC2009
About iSOFT Business Solutions
iSOFT Business Solutions, part of the iSOFT Group, is a market leader in providing world-class integrated business software solutions to service centric organisations. With a product and services portfolio of outstanding depth, its offerings extend from e-Procurement and bespoke software to enterprise- wide management accounting software, which provide efficiencies across the entire organisation.
iSOFT Business Solutions has a presence in all key markets across the UK, Ireland, Hong Kong and Australia, with infrastructure services extending coverage to approximately 35 countries worldwide. Leveraging the strengths, innovation and global reach of its parent company iSOFT Group, iSOFT Business Solutions ensures it meets the needs of its customers, which include large organisations, small and medium enterprises, not-for-profit and public sector organisations.
iSOFT Business Solutions helps its customers achieve results and business objectives by identifying mission- critical issues and implementing innovative and customised solutions that are designed to generate revenue, reduce costs and provide fast access to management information.
With over 30 years’ experience, iSOFT Business Solutions’ unparalleled ability to successfully deliver improved processes is achieved by understanding its customers’ unique needs and providing the capability to deliver automated systems through the use of technology. These systems which include; web access, custom development, workflow, business intelligence and document management, help customers to increase margins and improve cash flow.
iSOFT Business Solutions employs more than 120 professional people, serving over 500 customers including Hartlepool Borough Council, ITN, London Ambulance Service, Medway NHS Foundation Trust, Northern Ireland Office, English Heritage, NEP Shared System Group and UNISON.
iSOFT Business Solutions wins finance system deal St Vincents & Mercy Private
10.04.2009
St Vincents & Mercy Private Hospital Limited has agreed a $590,000 contract with iSOFT Business Solutions for its Integra suite of web-enabled finance and purchasing applications to improve financial management and control and reduce the time and costs of processing orders.
This is the company’s second order for Integra in Australia and follows a detailed evaluation of international financial management solutions and established local suppliers by the Melbourne-based private hospital group.
Brenton Button, Chief Financial Officer at St Vincents & Mercy Private, said: “Integra is a cost-effective solution from a proven supplier that understands the needs of healthcare providers. It is a highly flexible solution to suit our needs by reflecting our management structure, workflows and working practices.
“Ready access to reliable information allows us to pro-actively manage finances and control this vital business function,” he said. “Streamlining and automating the purchasing process will reduce paperwork, data entry, delays and cut purchasing costs.”
The deal is for an end-to-end financial management and purchasing solution plus a range of additional modules including document imaging, self-service requisitioning, and business intelligence. Integra is also being integrated with an existing iSOFT Business Solutions web-based patient administration system to manage purchasing and billing of items, such as prosthetics, efficiently. The contract includes ongoing maintenance support.
With transactions conducted on-line, Integra improves workflows, cuts administration and increases the accuracy of financial information for precise control of income and spending. Its advanced business intelligence tools allow users to analyse information in-depth to gain a complete understanding of the exact financial position and identify inefficiencies and potential savings.
Denis Tebbutt, Managing Director, iSOFT Australia and New Zealand, said: “The selection process proved an extremely useful exercise for us, since it effectively benchmarked Integra against other market-leading financial management applications. This signals our intent and ability to provide advanced back-office systems as well as front-line patient and clinical systems. And for clients, it means having a single supplier for all major hospital systems.”
Developed by iSOFT Business Solutions, Integra is used by over 100 National Health Service hospitals in the UK and 40 local government authorities including several large police and emergency service authorities.
St Vincents & Mercy Private has been an iSOFT client since the merger of St Vincent’s Private Hospital and Mercy Private Hospital in 1998. Mercy Private had been a client since 1990.
The first sale of Integra was at Macquarie University Private Hospital in October 2008, under the $7.6 million contract for a range of healthcare applications at the new hospital, including LORENZO Acute Care.
Louth County Council Increases Efficiencies with Online Service
23.02.2009
Louth County Council has selected an Online Customer Account Service solution from iSOFT Business Solutions to help control costs, improve customer service and increase efficiencies.
The solution will allow Louth County Council customers to log in to a secure site, where they can view their payment history and account statements and make payments online. By automating payment, this system will reduce both the amount of manual receipting required and the number of telephone queries received, particularly as take-up on the service increases. The system will also integrate with the Council’s Financial Management System.
Derek Kehoe, Sales Director at iSOFT Business Solutions, commented that “Customers are looking for new ways to manage costs, maintain margins and boost efficiencies, and our Online Customer Account solution helps meet all of these needs by streamlining business processes and reducing transactional costs”.
David Storey of Louth County Council explains, “We wanted to provide our customers with anytime online access to account information and online payment options, and to deliver a system that supports our common objectives of reducing or even eliminating a paper system, to shrink processing costs and increase efficiencies. The solution will help us provide an improved customer service and a more efficient way of making payment, which will eventually result in improved cash flow,” continues David. “It is a win-win scenario, and one more way Louth County Council is making it easier for our customers to do business with us.”
For further information please click here.
Online Customer Account Services solution for Mayo County Council
01.12.2008
Mayo County Council has implemented an Online Customer Account Service solution to improve customer service and operational efficiency.
We wanted to provide our customers with a better service whereby they could not only pay us online, but could also look up their account at any time to establish if any balances were outstanding, explains Rick Love, at Mayo County Council. We wanted to do this in a way that would also bring about efficiencies for the Council by reducing telephone or personal caller queries on accounts and by processing online receipts automatically with minimal manual intervention. Mayo County Council selected the Online Customer Account solution from, iSOFT Business Solutions who will integrate it with the Council’s Financial Management Systems.
iSOFT Business Solutions provides a secure way for customers to access their account details and to make payments online. iSOFT Business Solutions achieved this by establishing unique user names and passwords for each customer and by providing an industry-standard mechanism for payment online by way of debit or credit cards.
By automating payment the amount of manual receipting will be reduced and the number of telephone queries will reduce as take-up on the service increases.
The solution allows us to provide better customer service and a more efficient way of making payment which ultimately results in improved cashflow, continues Rick. It is a win-win scenario, with our customers receiving better service by way of up to date information and an easy method of payment, and Mayo County Council gaining by reducing the administration involved in the collection process.
iSOFT Business Solutions wins EUR600,000 contract with Irish Medical Council
20.11.2008
iSOFT Business Solutions, an IBA Health Group company (ASX:IBA), has won a contract worth over EUR600,000 with the Medical Council of Ireland in Dublin to develop a system for the countrys 17,000 doctors to register membership online. The deal includes capital spend and support for five years.
Based on the companys Integra suite of application software, the system will help the Medical Council to meet its requirements under Irelands Medical Practitioners Bill 2007 with the objective of protecting and informing the public in its dealings with medical practitioners. The Bill introduced new measures for the registration and control of medical practitioners and has significantly changed the membership and functions of the Medical Council.
Replacing paper-based methods, the new database will allow applications to be entered online along with online payments and requests for a Certificate of Good Standing, which doctors need to continue practicing.
The iSOFT Business Solutions web-enabled development will support registration, retention, register maintenance, and online payments processing. The system will also feature a my page facility for individual doctors.
Jim McDermott, the Medical Councils head of IT, said: iSOFT Business Solutions has a highly experienced project team with a track record of delivering similar systems and an in-depth knowledge of the public sector. The companys partnership approach to the development was another important factor in its selection.
Eamonn Morris, managing director of iSOFT Business Solutions, said: iSOFT Business Solutions has been providing off-the-shelf and custom software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers on-time, within budget and to specification. This win highlights the importance of the services offered and underpins our reputation in the marketplace.
Dalcross Private Hospital selects Integra financials
03.11.2008
Dalcross, Australias leading Private Hospital and an affiliated teaching hospital of the University of Sydney, is transforming its accounting processes and financial decision making by implementing the Integra financial accounting and reporting system.
The Dalcross Private Hospital is situated within the Upper North Shore location of Killara in Sydney and in recent years Dalcross has established an excellent reputation as one of Australias foremost niche, independent private hospitals. Dalcross required a hospital-wide financial management system to meet their current and future needs, and after a thorough systems evaluation, selected the Integra system due to its depth of functionality, ease-of-use and general look & feel.
In September next year, Dalcross will expand to the Macquarie University Research Park at North Ryde in Sydney to a new $86 million 208-bed hospital to be known as the Macquarie University Private Hospital, where Integra will also be implemented.
The new system will be fully implemented by early spring 2009, and will include Integra eSeries for eProcurement and Business Intelligence.
iSOFT Business Solutions joins UK Oracle User Group celebrations
27.10.2008
Oracle User Group Conference 2008
Another year another UKOUG annual Conference - but this year it is going to be even better. Why? Because this year UKOUG is celebrating 25 years of serving the Oracle community and they plan to make the 20th annual Conference & Exhibition the biggest and best yet.
Over 430 presentations and over 80 exhibitors will confirm UKOUG 2008 as Europe’s premier independent applications and technology event for the Oracle, Stellent, Siebel and Hyperion communities.
iSOFT Business Solutions, a Certified Oracle partner, provides industry leading technical skills and support for Oracle eBusiness Suite Implementations. Our approach as a reseller, rather than a professional services business, means that we are focussed on delivering projects to a fixed time scale and providing our clients with a full knowledge transfer so they can take ownership of their own applications and not be reliant on third party consultancy.
Visit iSOFT Business Solutionson stand No.42 to learn more. To register please go to: http://conference.ukoug.org/
iSOFT Business Solutions Sponsors HFMA Annual Conference 2008
15.10.2008
HFMA Annual Conference 3-5 December 2008, Hilton Metropole, London
iSOFT Business Solutions, the UKs leading NHS supplier of business accounting software, is proud to be a major sponsor of this years HFMA Annual Conference. As our NHS customers will already know the HFMA annual conference is the most important event in the Associations calendar and arguably in NHS finance. This years programme takes its title from the Chairmans theme, Influence. Connect. Engage. Over the three days, it will focus on three specific areas and include a variety of plenary and sub-plenary sessions as well as a comprehensive exhibition.
The HFMA Association is now widely seen as the representative body for accountants working in health and also attracts an increasing number of non-executives and chief executives as members. It continues to provide a range of high quality events, briefings and publications to support the development of financial management and financial managers and has developed a new e-Learning product to bring the NHS finance classroom to the desktop. It provides increasing sector specific support for members and organisations for instance working in foundation trusts or mental health. A national Policy Forum also provides a formal platform for the Association to debate the key issues in healthcare finance.
To learn more about iSOFT Business Solutions financial accounting and eProcurement solutions and enter our FREE prize draw, please visit us on stand No.C1.
To register please visit: http://www.hfma.org.uk/TrainingAndDevelopment/Events/HFMAAssociation/ANNCONF08.htm
New Craft Registration System for Waterways Ireland
02.09.2008
Waterways Ireland has today launched a Craft Registration Management Systems (CRMS) developed by iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial management, procurement and e-Business solutions to service-centric organisations.
Waterways Ireland is the North/South Implementation Body responsible for the management, maintenance, development and restoration of the inland navigable waterway systems throughout the island, principally for recreational purposes. The waterways under the remit of Waterways Ireland are the Lower Bann Navigation, the Erne System, the Shannon-Erne Waterway, the Shannon Navigation, the Barrow Navigation, the Grand Canal and the Royal Canal.
The Waterways Ireland Inspectorate is responsible for ensuring that the Bye-Laws on the waterways are adhered to and this includes the registration of craft.
The CRMS developed by iSOFT Business Solutions will allow Waterways Ireland Inspectorate staff to register new entries while on patrol, either on land or water, and will also facilitate improved management of the existing register.
Historically, the registration process was a manual paper based procedure, carried out by staff in the Enniskillen office and Waterways Ireland wanted to improve, standardise and update the registration processes across the group using modern and efficient technology.
The CRMS is a robust and flexible system using effective mobile technology to deliver the essential current functionality required by Waterways Ireland Inspectorate staff with the capability of potential component expansion to cater for future requirements said Brian Cleland, Head of IT at Waterways Ireland.
Eamonn Morris, managing director of iSOFT Business Solutions, said: iSOFT Business Solutions has been providing off-the-shelf and custom software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers on-time, within budget and to specification. This win highlights the importance of the services offered and underpins our reputation in the marketplace as a provider of customised solutions.
The project, which was awarded to iSOFT Business Solutions in February last year and is part of an overall upgrade strategy of the registration system, will also incorporate online registration by owners over the Internet.
iSOFT Business Solutions nominated for Software Satisfaction Award
01.09.2008
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced its Integra solution has made the final short-list for the Software Satisfaction Awards 2008 in the category of Accounting Software.
The Integra business accounting system has been nominated by its users in the Annual Awards scheme, which is run by Sift Media in association with the Business Application Software Developers Association (BASDA) is given based on system performance, value for money, ease of use, reliability and customers satisfaction.
The Software Satisfaction Awards are based on the views of genuine users of business applications, not those of a judging panel, and as a result, the awards are a valuable guide to any business considering its financial accounting software options.
Eamonn Morris, Managing Director of iSOFT Business Solutions commented: Being nominated for this prestigious award is a great achievement, as this comes from our customers. We aim not only to provide first class solutions, but to help our customers achieve their business objectives by delivering business accounting software solutions, which provide efficiencies across the organisation. Eamonn continues: This is achieved by listening to our customers needs and providing business accounting solutions, which can ultimately reduce their costs, providing higher margins and improved cash flow.
The awards ceremony will take place on the 30th October 2008 and will see some of the major names in IT gather to celebrate the very best of the software industry.
iSOFT Business Solutions Launches New Website
20.08.2008
iSOFT Business Solutions a market leader in providing financial accounting software, procurement and bespoke solutions to service-centric organisations, has launched its new look website as part of an overall move to reinforce its position as a leading provider of integrated business accounting software.
The new and enhanced website http://www.ibsolutions.com is designed with the end-user at its heart. Simple to navigate, users can quickly and efficiently identify what service (financials, e-procurement, business intelligence, document management and bespoke development), and resources they require to assist with software buying decisions. This simplicity is part of iSOFT Business Solutions overarching mission to create a clearer message and keep existing customers up to date on company announcements, new developments and forthcoming product seminars.
Eamonn Morris, iSOFT Business Solutions’ managing director, said: “The new website is the face of iSOFT Business Solutions, and therefore needs to reflect the changes we have made as a company over the last few years. By listening to feedback from both staff and customers with regards to all of our business accounting solutions and services, we have been able to create a website that is easy to use, and offers everything our customers need to run their businesses successfully.”
iSOFT Business Solutions Exhibits on Stand 304 at Softworld Accounting and Finance 2008
17.07.2008
iSOFT Business Solutions, a market leader in providing world-class financial management, procurement and bespoke solutions to service-centric organisations, is exhibiting its range of financial solutions on stand 304 at this years Softworld & Accounting Exhibition (14th to 15th October at Olympia 2, London). As a foremost supplier of back office integrated business financial solutions to public, private and Not for Profit sector organisations, iSOFT Business Solutions appreciates our customers diverse & unique requirements and our portfolio includes a range of core financial solutions to meet the needs of businesses today. iSOFT Business Solutions is uniquely positioned to be able to offer customers a choice of financial software solutions including; Oracle Financials and our own Integra Finance & Procurement solution. To learn more please visit stand Number 304 and register at: 
London Ambulance Service Estates System Interface with Integra
03.06.2008
iSOFT Business Solutions a market leader in providing world class business accounting software, procurement and Bespoke solutions to service-centric organisations has been awarded project for new Estates System interface design.
The London Ambulance Service (LAS) is one of the largest free ambulance services in the world, caring for more than one and a half million patients every year. They are the only London-wide NHS Trust and are at the frontline of the NHS in the capital.
The new Interface between the H.E.A.T. System and Integra will ensure that the Estates Manager is aware of all the current Supplier Commitments that have been raised enabling effective management of budgets, supply and payment. It will enable London Ambulance NHS Trust to integrate purchase order information from their Estates Management System (H.E.A.T.) into INTEGRA’s Purchase Order module. Also it will allow them to facilitate the production of commitment information to Estates Managers’ budget statements and improve the payment time cycle for estates contractors.
iSOFT Business Solutions wins £1.75 million contracts with 16 NHS trusts
20.05.2008
iSOFT Business SolutionsiSOFT Business Solutions a market leader in providing world class financial accounting software, procurement and bespoke solutions to service-centric organisations has this month won five contracts with 16 NHS trusts worth a total of £1.75 million for its Integra range of financial management software and purchasing applications.
A consortium of five NHS trusts in Greater Manchester, supported by the North West Collaborative Procurement hub, has agreed a four-year contract for a bureau service from the group’s data centre at Prestwich in Manchester. Bolton Hospital, Christie Hospital, University Hospitals of South Manchester, and Salford Hospital are existing Integra customers. Greater Manchester West Mental Health NHS Trust is switching from its current Mentec system to Integra and will also act as the development site for a budgeting and planning module due for completion in September.
Eamonn Morris, managing director of iSOFT Business Solutions, said: “The contract was won in an open tender and reflects the increasing popularity of fully managed services to deliver a low risk and highly cost effective financial solution to the NHS.”
Birmingham Shared Service - a consortium of six NHS organisations - will implement the Integra suite of web-enabled financial accounting and purchasing applications. An existing bureau customer, Birmingham will also replace its Version One document management and imaging system with Integra for automatic scanning, recognition, storage, archiving, and retrieval of documents. Almost two-thirds of all iSOFT Business Solutions customers have moved to electronic storage of documents, which reflects the importance of this solution for delivery efficiency and cost savings.
Lancashire Teaching Hospitals NHS Foundation Trust is upgrading its Integra financial applications and taking a new OCR scanning solution. By eliminating the need for manual data entry, Integra OCR increases efficiency and cuts costs.
Three primary care trusts (PCTs) in Nottinghamshire are also buying the scanning and electronic invoice approval solution. Nottingham County, Nottingham City, and Bassetlaw PCTs operate a local shared service and will also use a new web-enabled management information module. The PCT’s have many sites across a large geographical area so it was important to be able to deliver reports and documents over the network to save both time and money. iSOFT Business Solutions’ web deployment software offers significant savings and quick payback, and reflects the increasing trend towards web-solutions for these types of organisations.
A mental health trust in the West Midlands has also agreed a three-year contract for Integra financials.
Integra Enterprise is widely used within the public and private sector in the UK and Ireland with more than 250 installations covering all sizes of organisations. Integra financials offers all the functionality associated with a business accounting & finance application such as general ledger, integrated purchasing, creditors, sundry debtors and stock control as well providing key business functionality including integrated business intelligence, document management, workflow for routing of authorisation requests, online real-time processing of data, budget modelling and performance indicators. Full web access for the ‘occasional or self-service’ user such as requisitioners is also fully supported.
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iSOFT Business Solutions secures Oracle Hosting contract with NHS Shared Business Services
28.03.2008
iSOFT Business Solutionshave won a 5 year contract extension with NHS Shared Business Services (NHS SBS) to host its Oracle financial and purchasing applications.
NHS SBS is a specialist outsourcing and technology company which is a joint venture between the UK’s Department of Health and Xansa. iSOFT Business Solutions a market leader in providing world class financial management, procurement and bespoke solutions to service-centric organisations have been providing services to NHS SBS since 2002 and this extension will take that contract to 2014.
iSOFT Business Solutions are providing a fully hosted managed service from its data centre at Prestwich in Manchester for 2,300 NHS SBS users rising to 3,200 users within two years. NHS SBS did examine a number of alternative suppliers, but iSOFT Business Solutions retained the contract based on its past record of delivering a high performing, stable and successful solution.
NHS SBS managing director Jim Vincent, said: “iSOFT Business Solutions provides a cost-effective and highly reliable service. We enjoy a genuine partnership with iSOFT Business Solutions, and share a common aim of providing a superior service which delivers sustainable value to our NHS customers.”
Eamonn Morris, iSOFT Business Solutions’ managing director, said: “Our relationship with NHS SBS has matured over the past five years into a partnership where there is mutual respect and trust at all levels. The extension of the agreement for a further five years to 2014 clearly indicates the strength of our relationship.
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iSOFT Business Solutions, has won a contract with the National Standards Authority of Ireland (NSAI) to develop a system for its Legal Metrology Service (LMS)
03.03.2008
iSOFT Business Solutions a market leader in providing world class business accounting software, procurement and bespoke solutions to service-centric organisations has won a contract with the National Standards Authority of Ireland (NSAI) to develop a system for its Legal Metrology Service (LMS) to enforce laws governing weights and measures.
The value of the contract is €275,000. iSOFT Business Solutions will design and implement the system for LMS inspectors to ensure that over 50,000 traders across Ireland are complying with weight and measures regulations. Designed to operate in the field on ruggedised laptops and transfer information back to a central database electronically, the system is for ten office-based and 40 field-based inspectors and is due for completion in July. The solution will allow full synchronisation of data between the mobile devices and a central database at the NSAI’s head office in Dublin.
Replacing paper-based methods, the new database will include trader information, details of measuring instruments used and their performance, details of goods sold by measure, inspection reports, alerts and reminders, and detailed test results.
The system will help the LMS fulfil its principal role, which is to maintain a uniform system of units of measurement, to ensure accuracy of measuring instruments used in trade, and to maintain confidence in the quantities of goods offered for sale.
Eamonn Morris, managing director of iSOFT Business Solutions, said: “iSOFT Business Solutions has been providing off-the-shelf and bespoke software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers on-time, within budget and to specification. This win highlights the importance of the services offered and underpins our reputation in the marketplace.”
John O’Halloran, director of Finance and IT at NSAI, said: “iSOFT Business Solutions has a highly experienced project team with a track record of delivering similar distributed systems and an in-depth knowledge of the public sector. The company’s partnership approach to the development was another important factor in their selection.”
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Selected as the preferred supplier by North East Patches Shared Systems Group (NEP)
14.02.2008
iSOFT Business Solutions, part of the IBA Health Group (ASX:IBA) and a market leader in providing world class business accounting software, procurement and bespoke solutions to service-centric organisations has been selected as the preferred supplier by North East Patches Shared Systems Group (NEP).
The ten-year contract, worth £16.45m, is for the provision of a managed service contract to host the Oracle E-Financials and Procurement Suite. The consortium of 56 NHS bodies within the UK maintains iSOFT Business Solutions position as the leading supplier of financial accounting systems to the NHS, with a 52% market share.
NEP Programme Director Bob Telford, said: “We are getting a cost-effective solution from a proven supplier. iSOFT Business Solutions understands the healthcare business and offers great flexibility by consistently adapting to support our needs in the ever-changing NHS and NEP landscape.
“We enjoy a genuine partnership with iSOFT Business Solutions which is now underpinned by the investment from the IBA Health Group.”
The NEP Shared System Group is managed on a consortium basis with Northumbria Healthcare NHS Foundation Trust acting as the host organisation for the management of contractual and financial relationships.
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iSOFT Business Solutions has been awarded a four-year managed service contract worth $1.15 million (£497,000) to host financial applications for Medway NHS Trust in Kent, England.
14.02.2008
iSOFT Business Solutions, part of the IBA Health Group (ASX:IBA) and a market leader in providing world class business accounting software, procurement and bespoke solutions to service-centric organisations has been awarded a four-year managed service contract worth $1.15 million (£497,000) to host financial applications for Medway NHS Trust in Kent, England.
The contract with IBA Health subsidiary iSOFT Business Solutions is for its Integra suite of web-enabled financial accounting applications provided as a fully hosted managed service from its data centre at Prestwich in Manchester.
Medway has previously used Integra financials with iSOFT Business Solutions supporting the applications remotely. The trust is switching to a full hosted service and expects significant efficiencies, along with improvements in performance and reliability.
Medway is also taking the latest version of Integra financials, which includes a web-enabled front-end, business intelligence, and an enhanced reporting and enquiry engine. Also included is the purchase-to-pay e-procurement module to manage the purchasing cycle on-line and so reduce paperwork, data entry and errors, and delays.
The NHS trust is also taking additional Integra modules for document scanning and electronic invoice approval to increase efficiency and cut costs.
Medway NHS Trust is one of four hospital trusts in Kent and Medway. Employing over 3,550 staff, its main focus is to run the Medway Maritime Hospital at Gillingham.
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iSOFT Business Solutions launches new Water System
13.12.2007
iSOFT Business Solutions have been researching and developing new solutions to offer to our customer base over the past few months.
As part of this research, iSOFT Business Solutions announces a new Water System for any party responsible for collecting and recording Water Meter Readings and wishing to provide intelligent data reporting and automated billing. We are able to offer mobile field solutions for the collection of data from the Water Meters for reporting and billing purposes. This enables field staff to electronically identify a water meter by scanning a bar code placed on the meter. This automatically identifies the account to which the meter belongs and the operator simply needs to type in the current meter reading. This solution minimises data entry and reduces the risk of incorrect identification or association of water meters and accounts.
Not only do the mobile devices enable the recording and identification of water meters and accounts, they can also be fitted with a GPRS module providing excellent visual aids tools to the user that will enable the reader to work more efficiently. Available at every stage of the recording/billing cycle is a comprehensive range of enquiries and reports. Many of the common enquiries functionality of the water system is being enabled over the web. This allows users in different departments of a Local Authority/Water Company to gain access to water meter accounts to view consumption details and water demands.
Utilisation of the Water System can lead to many benefits within your organisation including:
• Effective transition and management from fixed to metered accounts
• Upload / Remote recording of meter readings
• Drill down detail on account and premise details
• Ability to have up to date account balance
• Wide range of reports highlighting budgetary, estimate and revenue income totals
• Upload of information to financial systems
In some cases, the authority is choosing to contract out this task of recording meter readings to a third party. In such cases, the Water System will accept information through an external interface from a third party system. This may be through XML, comma-delimited files (.CSV) or ASCII text. At a minimum the information provided from the third-party must include key data to allow the water system to uniquely identify the water meter and what account or customer it belongs to.
We can provide services that will enable us to incorporate our specialist web-based design and development skills and enable the very latest use of mobile field technology to gather essential data for reporting purposes. Using our new Business Performance Monitor to customise Key Performance Indicators from our customers’ critical data, we can enable new levels of reporting and alerting for real-time business performance management. Delivery of these projects is in conjunction with Professional and Managed Services to incorporate their expertise to give you a full environmental solution tailored to your needs.
This new solution is fully integrated with Integra and can be supported by our Online Payments & Billing System modules if required for our Integra Customers.
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iSOFT Business Solutions launches new Waste Monitoring System
01.11.2007
iSOFT Business Solutions have been researching and developing new solutions to offer to our customer base over the past few months. For our many Local Authorities we have a new offering for their Environmental Services Division which is our new Waste Monitoring System. We are in the process of working with a number of our customers to help them eliminate continuous data entry into spreadsheets by taking data from its raw source such as:
• Weighbridge Data from the Weighbridge Owner
• PDA (or manual) Collection Data from the Waste Services Company (Assisted Lifts, Missed Bins)
• Street Cleaning Audits – mobile data reporting
• Graffiti Audits – mobile data reporting
• Bring Site data (history of Bring sites, performance of Bring sites)
• Tonnage Statistics for revenue reward
• Raise Variation Reporting for contract management
Some of this data will be used for KPI reporting to serve the requirements of the BV199 statistics that DEFRA specify for Environmental Protection. We are able to provide automated data import, statistical manipulation and reporting on the same without the need of spreadsheet entry.
• Household Management % of total waste recycled.
• Recycling tonnage figure - how much is produced (dry waste).
• Household composite % of total waste.
• Household Waste kilos per head.
• % change in kilos per head.
As Local Authorities Waste Management Revenue is based on the accuracy of the ‘total recycled tonnage’ reporting, our software has to ensure that management reporting can be produced easily to track performance on an ad-hoc or scheduled basis on all required KPI’s. We are able to include Alerting based on specified data parameters such % on BV199A, BV199B, BV199C and Detritus should they fall above/below the average set by the Government which can change yearly. This enables our customers to make educated decisions about their Waste Management strategy for performance improvement.
We can provide services that will enable us to incorporate our specialist web-based design and development skills and enable the very latest use of mobile field technology to gather essential data for reporting purposes. Using our new Business Performance Monitor to customise Key Performance Indicators from our customers’ critical data, we can enable new levels of reporting and alerting for real-time business performance management. Delivery of these projects is in conjunction with Professional and Managed Services to incorporate their expertise to give you a full environmental solution tailored to your needs.
This new solution is fully integrated with Integra and can be supported by our Refuse Billing System module if required for our Integra Customers.
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iSOFT Business Solutions launches new Waste Management System
23.10.2007
iSOFT Business Solutions have been researching and developing new solutions to offer to our customer base over the past few months. For our many Local Authorities we have a new offering for their Environmental Services Division which is our new Waste Management System.
We have an intelligent design to our new Waste Management System which will enable us to allow you easy querying and reporting at the most logical level with easy drop down selections and will reduce the time to access Customer Records and Service Management Queries. This has been designed specifically to enable your Service Desk to deal with customer enquiries pro-actively with all the data relating to the customer ready and available to them for immediate information.
Our Customers will be able to receive calls from the public and log them with minimum information due to our pre-coded list selections and auto fill features. They will be able to enjoy the following features:
• Ability to include as many services as possible on one system for Waste Collection Management, Waste Monitoring Management and Street Cleaning Management.
• Fast form completion with auto fill for required data fields with pre-set coding.
• Easy navigation ability for Service Desk so that calls can be dealt with quickly.
• Central enquiry with all data held and easily accessible.
• Ability to see history of street/property immediately.
• Contractor or Waste Collector can close enquiry themselves via Web.
• Potential for customers to log calls via web - a future capability for those LA’s who wish to fully automate.
Additionally, this system will be able to take data feeds from mobile PDA technology to provide real-time service level reporting.
We can provide services that will enable us to incorporate our specialist web-based design and development skills and enable the very latest use of mobile field technology to gather essential data for reporting purposes. Using our new Business Performance Monitor to customise Key Performance Indicators from our customers’ critical data, we can enable new levels of reporting and alerting for real-time business performance management. Delivery of these projects is in conjunction with Professional and Managed Services to incorporate their expertise to give you a full environmental solution tailored to your needs.
This new solution is fully integrated with Integra and can be supported by our Refuse Billing System module if required for our Integra Customers.
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Warehousing/Logistics for Jenkinson Group
19.10.2007
The Jenkinson Group has awarded the contract for the supply of an enhanced warehousing system to iSOFT Business Solutions. The Jenkinson Group is an Irish Company operating in the following fields:
• Ocean Freight
• Road Freight
• Air Freight
• Warehousing/Logistics
• Supply-Chain management
With warehouses in Dublin, Cork, Shannon and overseas they offer facilities which include:
• Pick-and-Pack
• De-trashing
• Vendor Hubbing
• Sampling
• Labelling
The system is capable of receiving requests for picks or returns electronically and automatically processing the details. Multiple pick strategies are available for each customer. Pick lists, pack lists, labels and delivery reports are also produced. Emails or ASCII files can also be issued to the customer automatically when goods are received, picked and/or delivered.
Picks may also be batched according to the delivery type in order to allow prioritization and optimum usage of assembly areas for packing. The system can also suggest how best to pack for delivery, based on available empty cartons of various sizes for the customer (particularly useful for small goods).
Picks can also be confirmed in bulk (i.e. only the exceptions need to be entered). The system also caters for tracking of consignment stock and email notification to vendors regarding goods issued from the warehouse.
A full history of pick, product and location activity is maintained in the system which can be viewed in drill-down mode. Spreadsheets and/or reports containing stock information may also be scheduled and issued automatically to the customer via email.
Functionality is provided for stock put-away (PC or hand held devices), cycle counting, transfer of stock, quarantining and recording of stock exceptions, etc.
The system is highly parameterized and can operate in different ways for individual warehouse customers, if required. The system also allows the customers access via the web to check on the stocks available and their current status. “We wanted to provide our customers with a better service whereby they could not only send their requests electronically but also allow them to track the status of the items via the web.”, explains Leo Layden, Head of IT at Jenkinson.
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iSOFT Business Solutions wins contract for Business Performance Monitor
17.05.2007
The Institute of Public Administration (IPA) has awarded iSOFT Business Solutions the contract for the supply and implementation of its Business Performance Monitor which will provide information on how the organisation is performing across both the Operational and Finance aspects of its business.
Integra Business Performance Monitor (IBPM) has been introduced to provide pro active reporting of business critical information. IBPM enables key financial and statistical data to be monitored on line within the Integra application, notifying users electronically if predefined criteria or tolerances have been met.
IBPM allows for the ongoing management of all data held within the Integra application suite, as well as third party data that has been either uploaded to the system or is available through third party ODBC. It covers areas such as:
• Liquidity
• Course Bookings
• Cost Earning Ratio
• Satisfaction Surveys
• Business Unit Performance
• Advance bookings
The system offers full flexibility in the creation of Performance Indicators. Users can select each area to be monitored and define minimum and maximum warning alert levels. Each statistic within the KPI can be monitored and managed independently; if the predefined criteria are met an electronic alert can be sent to designated users.
Parameters allow various display options to be set. This ensures that although full monitoring of data is occurring, users are only informed if the alert level is reached. KPI alerts are available through e-mails and Integra eSeries providing relevant information in an intuitive format.
About IPA
The Institute of Public Administration is the Irish national centre for development and best practice in public administration and public management. The Institute provides training and education, research and publication services to the public sector.
The Institute provides training services to over 15,000 participants annually, as well as catering for 1,500 students on their NUI accredited education courses In addition, it provides consultancy services in the areas such as Human Resources and Information Technology areas and their research division is focused on public management research. The IPA has 120 full time staff with 250 associate staff available on demand.
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