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iSOFT Business Solutions signs up to BASDA Green Charter
01.06.2009
iSOFT Business Solutions, today announced that it has signed up to the Business Application Software Developers Association (BASDA) Green Charter.
The Green Charter is a major initiative on green IT from BASDA, the UK Software Industry Association. The BASDA Green Charter makes a clear commitment to switch to a carbon efficient economy, both within the BASDA member organisations and stakeholders who have undersigned the charter and through their software solutions which power the processes that enable global business.
The Charter was launched by BASDA in October last year and the organisations undersigning the charter will strive to play their part in combating climate change in the following ways:
- To take pro-active steps to increase the carbon efficiency of our own organisations such that we will be regarded as low-carbon entities
- To enhance our software solutions to enable customers to become part of a carbon efficient economy
- Via BASDA, to engage in the debate around green ICT - including measurement, reporting, data requirements and standards
- To work as an industry through BASDA to educate and increase awareness of green issues as they relate to ICT and particularly business software
For more information please visit BASDA Green Charter
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iSOFT Business Solutions is in the running for the Software Satisfaction Awards 2009
21.05.2009
iSOFT Business Solutions is once again in the running for the Software Satisfaction Awards and we asking our valued customers for they’re support.
The Software Satisfaction Awards 2009 are unique in that they are voted for by the purchasers and end-users of business software, not a judging panel. This allows the most important decision makers - you, our customers - to reward our efforts.
We would appreciate it greatly if you could participate in the user survey, to give your view of our products, and help us to reach this year’s shortlist. (and, if we reach the final, we’ll select six customers, to join us at the Awards ceremony a glitzy black-tie dinner in London!)
The good news is that it takes only a few seconds to complete the online survey - Click here
Many thanks for your support,
Product: Integra Enterprise
Category: Enterprise Accounting Software
Sector: Accounting & Finance
iSOFT Business Solutions Exhibits on Stand K17 at HC2009
16.04.2009
iSOFT Business Solutions, a market leader in providing integrated business software solutions to Health Sector organisations is exhibiting its full range of financial management, eProcurement and bespoke solutions on stand K17 at this years HC2009 Annual Conference.
BCS HC2009, 28th - 30th April, Harrogate International Centre. Now In its 26th year, HC is the UK’s leading event aimed at all those with an interest in information and information systems in healthcare.
For further information please go to HC2009
iSOFT Business Solutions wins finance system deal St Vincents & Mercy Private
10.04.2009
St Vincents & Mercy Private Hospital Limited has agreed a $590,000 contract with iSOFT Business Solutions for its Integra suite of web-enabled finance and purchasing applications to improve financial management and control and reduce the time and costs of processing orders.
This is the company’s second order for Integra in Australia and follows a detailed evaluation of international financial management solutions and established local suppliers by the Melbourne-based private hospital group.
Brenton Button, Chief Financial Officer at St Vincents & Mercy Private, said: “Integra is a cost-effective solution from a proven supplier that understands the needs of healthcare providers. It is a highly flexible solution to suit our needs by reflecting our management structure, workflows and working practices.
“Ready access to reliable information allows us to pro-actively manage finances and control this vital business function,” he said. “Streamlining and automating the purchasing process will reduce paperwork, data entry, delays and cut purchasing costs.”
The deal is for an end-to-end financial management and purchasing solution plus a range of additional modules including document imaging, self-service requisitioning, and business intelligence. Integra is also being integrated with an existing iSOFT Business Solutions web-based patient administration system to manage purchasing and billing of items, such as prosthetics, efficiently. The contract includes ongoing maintenance support.
With transactions conducted on-line, Integra improves workflows, cuts administration and increases the accuracy of financial information for precise control of income and spending. Its advanced business intelligence tools allow users to analyse information in-depth to gain a complete understanding of the exact financial position and identify inefficiencies and potential savings.
Denis Tebbutt, Managing Director, iSOFT Australia and New Zealand, said: “The selection process proved an extremely useful exercise for us, since it effectively benchmarked Integra against other market-leading financial management applications. This signals our intent and ability to provide advanced back-office systems as well as front-line patient and clinical systems. And for clients, it means having a single supplier for all major hospital systems.”
Developed by iSOFT Business Solutions, Integra is used by over 100 National Health Service hospitals in the UK and 40 local government authorities including several large police and emergency service authorities.
St Vincents & Mercy Private has been an iSOFT client since the merger of St Vincent’s Private Hospital and Mercy Private Hospital in 1998. Mercy Private had been a client since 1990.
The first sale of Integra was at Macquarie University Private Hospital in October 2008, under the $7.6 million contract for a range of healthcare applications at the new hospital, including LORENZO Acute Care.
Louth County Council Increases Efficiencies with Online Service
23.02.2009
Louth County Council has selected an Online Customer Account Service solution from iSOFT Business Solutions to help control costs, improve customer service and increase efficiencies.
The solution will allow Louth County Council customers to log in to a secure site, where they can view their payment history and account statements and make payments online. By automating payment, this system will reduce both the amount of manual receipting required and the number of telephone queries received, particularly as take-up on the service increases. The system will also integrate with the Council’s Financial Management System.
Derek Kehoe, Sales Director at iSOFT Business Solutions, commented that “Customers are looking for new ways to manage costs, maintain margins and boost efficiencies, and our Online Customer Account solution helps meet all of these needs by streamlining business processes and reducing transactional costs”.
David Storey of Louth County Council explains, “We wanted to provide our customers with anytime online access to account information and online payment options, and to deliver a system that supports our common objectives of reducing or even eliminating a paper system, to shrink processing costs and increase efficiencies. The solution will help us provide an improved customer service and a more efficient way of making payment, which will eventually result in improved cash flow,” continues David. “It is a win-win scenario, and one more way Louth County Council is making it easier for our customers to do business with us.”
For further information please click here.
Online Customer Account Services solution for Mayo County Council
01.12.2008
Mayo County Council has implemented an Online Customer Account Service solution to improve customer service and operational efficiency.
We wanted to provide our customers with a better service whereby they could not only pay us online, but could also look up their account at any time to establish if any balances were outstanding, explains Rick Love, at Mayo County Council. We wanted to do this in a way that would also bring about efficiencies for the Council by reducing telephone or personal caller queries on accounts and by processing online receipts automatically with minimal manual intervention. Mayo County Council selected the Online Customer Account solution from, iSOFT Business Solutions who will integrate it with the Council’s Financial Management Systems.
iSOFT Business Solutions provides a secure way for customers to access their account details and to make payments online. iSOFT Business Solutions achieved this by establishing unique user names and passwords for each customer and by providing an industry-standard mechanism for payment online by way of debit or credit cards.
By automating payment the amount of manual receipting will be reduced and the number of telephone queries will reduce as take-up on the service increases.
The solution allows us to provide better customer service and a more efficient way of making payment which ultimately results in improved cashflow, continues Rick. It is a win-win scenario, with our customers receiving better service by way of up to date information and an easy method of payment, and Mayo County Council gaining by reducing the administration involved in the collection process.
iSOFT Business Solutions wins EUR600,000 contract with Irish Medical Council
20.11.2008
iSOFT Business Solutions, an IBA Health Group company (ASX:IBA), has won a contract worth over EUR600,000 with the Medical Council of Ireland in Dublin to develop a system for the countrys 17,000 doctors to register membership online. The deal includes capital spend and support for five years.
Based on the companys Integra suite of application software, the system will help the Medical Council to meet its requirements under Irelands Medical Practitioners Bill 2007 with the objective of protecting and informing the public in its dealings with medical practitioners. The Bill introduced new measures for the registration and control of medical practitioners and has significantly changed the membership and functions of the Medical Council.
Replacing paper-based methods, the new database will allow applications to be entered online along with online payments and requests for a Certificate of Good Standing, which doctors need to continue practicing.
The iSOFT Business Solutions web-enabled development will support registration, retention, register maintenance, and online payments processing. The system will also feature a my page facility for individual doctors.
Jim McDermott, the Medical Councils head of IT, said: iSOFT Business Solutions has a highly experienced project team with a track record of delivering similar systems and an in-depth knowledge of the public sector. The companys partnership approach to the development was another important factor in its selection.
Eamonn Morris, managing director of iSOFT Business Solutions, said: iSOFT Business Solutions has been providing off-the-shelf and custom software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers on-time, within budget and to specification. This win highlights the importance of the services offered and underpins our reputation in the marketplace.
Dalcross Private Hospital selects Integra financials
03.11.2008
Dalcross, Australias leading Private Hospital and an affiliated teaching hospital of the University of Sydney, is transforming its accounting processes and financial decision making by implementing the Integra financial accounting and reporting system.
The Dalcross Private Hospital is situated within the Upper North Shore location of Killara in Sydney and in recent years Dalcross has established an excellent reputation as one of Australias foremost niche, independent private hospitals. Dalcross required a hospital-wide financial management system to meet their current and future needs, and after a thorough systems evaluation, selected the Integra system due to its depth of functionality, ease-of-use and general look & feel.
In September next year, Dalcross will expand to the Macquarie University Research Park at North Ryde in Sydney to a new $86 million 208-bed hospital to be known as the Macquarie University Private Hospital, where Integra will also be implemented.
The new system will be fully implemented by early spring 2009, and will include Integra eSeries for eProcurement and Business Intelligence.
iSOFT Business Solutions joins UK Oracle User Group celebrations
27.10.2008
Oracle User Group Conference 2008
Another year another UKOUG annual Conference - but this year it is going to be even better. Why? Because this year UKOUG is celebrating 25 years of serving the Oracle community and they plan to make the 20th annual Conference & Exhibition the biggest and best yet.
Over 430 presentations and over 80 exhibitors will confirm UKOUG 2008 as Europe’s premier independent applications and technology event for the Oracle, Stellent, Siebel and Hyperion communities.
iSOFT Business Solutions, a Certified Oracle partner, provides industry leading technical skills and support for Oracle eBusiness Suite Implementations. Our approach as a reseller, rather than a professional services business, means that we are focussed on delivering projects to a fixed time scale and providing our clients with a full knowledge transfer so they can take ownership of their own applications and not be reliant on third party consultancy.
Visit iSOFT Business Solutionson stand No.42 to learn more. To register please go to: http://conference.ukoug.org/
iSOFT Business Solutions Sponsors HFMA Annual Conference 2008
15.10.2008
HFMA Annual Conference 3-5 December 2008, Hilton Metropole, London
iSOFT Business Solutions, the UKs leading NHS supplier of business accounting software, is proud to be a major sponsor of this years HFMA Annual Conference. As our NHS customers will already know the HFMA annual conference is the most important event in the Associations calendar and arguably in NHS finance. This years programme takes its title from the Chairmans theme, Influence. Connect. Engage. Over the three days, it will focus on three specific areas and include a variety of plenary and sub-plenary sessions as well as a comprehensive exhibition.
The HFMA Association is now widely seen as the representative body for accountants working in health and also attracts an increasing number of non-executives and chief executives as members. It continues to provide a range of high quality events, briefings and publications to support the development of financial management and financial managers and has developed a new e-Learning product to bring the NHS finance classroom to the desktop. It provides increasing sector specific support for members and organisations for instance working in foundation trusts or mental health. A national Policy Forum also provides a formal platform for the Association to debate the key issues in healthcare finance.
To learn more about iSOFT Business Solutions financial accounting and eProcurement solutions and enter our FREE prize draw, please visit us on stand No.C1.
To register please visit: http://www.hfma.org.uk/TrainingAndDevelopment/Events/HFMAAssociation/ANNCONF08.htm
New Craft Registration System for Waterways Ireland
02.09.2008
Waterways Ireland has today launched a Craft Registration Management Systems (CRMS) developed by iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial management, procurement and e-Business solutions to service-centric organisations.
Waterways Ireland is the North/South Implementation Body responsible for the management, maintenance, development and restoration of the inland navigable waterway systems throughout the island, principally for recreational purposes. The waterways under the remit of Waterways Ireland are the Lower Bann Navigation, the Erne System, the Shannon-Erne Waterway, the Shannon Navigation, the Barrow Navigation, the Grand Canal and the Royal Canal.
The Waterways Ireland Inspectorate is responsible for ensuring that the Bye-Laws on the waterways are adhered to and this includes the registration of craft.
The CRMS developed by iSOFT Business Solutions will allow Waterways Ireland Inspectorate staff to register new entries while on patrol, either on land or water, and will also facilitate improved management of the existing register.
Historically, the registration process was a manual paper based procedure, carried out by staff in the Enniskillen office and Waterways Ireland wanted to improve, standardise and update the registration processes across the group using modern and efficient technology.
The CRMS is a robust and flexible system using effective mobile technology to deliver the essential current functionality required by Waterways Ireland Inspectorate staff with the capability of potential component expansion to cater for future requirements said Brian Cleland, Head of IT at Waterways Ireland.
Eamonn Morris, managing director of iSOFT Business Solutions, said: iSOFT Business Solutions has been providing off-the-shelf and custom software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers on-time, within budget and to specification. This win highlights the importance of the services offered and underpins our reputation in the marketplace as a provider of customised solutions.
The project, which was awarded to iSOFT Business Solutions in February last year and is part of an overall upgrade strategy of the registration system, will also incorporate online registration by owners over the Internet.
iSOFT Business Solutions nominated for Software Satisfaction Award
01.09.2008
iSOFT Business Solutions, part of the iSOFT Group and a market leader in providing world-class financial accounting software, procurement and bespoke solutions to service-centric organisations, today announced its Integra solution has made the final short-list for the Software Satisfaction Awards 2008 in the category of Accounting Software.
The Integra business accounting system has been nominated by its users in the Annual Awards scheme, which is run by Sift Media in association with the Business Application Software Developers Association (BASDA) is given based on system performance, value for money, ease of use, reliability and customers satisfaction.
The Software Satisfaction Awards are based on the views of genuine users of business applications, not those of a judging panel, and as a result, the awards are a valuable guide to any business considering its financial accounting software options.
Eamonn Morris, Managing Director of iSOFT Business Solutions commented: Being nominated for this prestigious award is a great achievement, as this comes from our customers. We aim not only to provide first class solutions, but to help our customers achieve their business objectives by delivering business accounting software solutions, which provide efficiencies across the organisation. Eamonn continues: This is achieved by listening to our customers needs and providing business accounting solutions, which can ultimately reduce their costs, providing higher margins and improved cash flow.
The awards ceremony will take place on the 30th October 2008 and will see some of the major names in IT gather to celebrate the very best of the software industry.
iSOFT Business Solutions Launches New Website
20.08.2008
iSOFT Business Solutions a market leader in providing financial accounting software, procurement and bespoke solutions to service-centric organisations, has launched its new look website as part of an overall move to reinforce its position as a leading provider of integrated business accounting software.
The new and enhanced website http://www.ibsolutions.com is designed with the end-user at its heart. Simple to navigate, users can quickly and efficiently identify what service (financials, e-procurement, business intelligence, document management and bespoke development), and resources they require to assist with software buying decisions. This simplicity is part of iSOFT Business Solutions overarching mission to create a clearer message and keep existing customers up to date on company announcements, new developments and forthcoming product seminars.
Eamonn Morris, iSOFT Business Solutions’ managing director, said: “The new website is the face of iSOFT Business Solutions, and therefore needs to reflect the changes we have made as a company over the last few years. By listening to feedback from both staff and customers with regards to all of our business accounting solutions and services, we have been able to create a website that is easy to use, and offers everything our customers need to run their businesses successfully.”
iSOFT Business Solutions Exhibits on Stand 304 at Softworld Accounting and Finance 2008
17.07.2008
iSOFT Business Solutions, a market leader in providing world-class financial management, procurement and bespoke solutions to service-centric organisations, is exhibiting its range of financial solutions on stand 304 at this years Softworld & Accounting Exhibition (14th to 15th October at Olympia 2, London).
As a foremost supplier of back office integrated business financial solutions to public, private and Not for Profit sector organisations, iSOFT Business Solutions appreciates our customers diverse & unique requirements and our portfolio includes a range of core financial solutions to meet the needs of businesses today.
iSOFT Business Solutions is uniquely positioned to be able to offer customers a choice of financial software solutions including; Oracle Financials and our own Integra Finance & Procurement solution.
To learn more please visit stand Number 304 and register at:
London Ambulance Service Estates System Interface with Integra
03.06.2008
iSOFT Business Solutions a market leader in providing world class business accounting software, procurement and Bespoke solutions to service-centric organisations has been awarded project for new Estates System interface design.
The London Ambulance Service (LAS) is one of the largest free ambulance services in the world, caring for more than one and a half million patients every year. They are the only London-wide NHS Trust and are at the frontline of the NHS in the capital.
The new Interface between the H.E.A.T. System and Integra will ensure that the Estates Manager is aware of all the current Supplier Commitments that have been raised enabling effective management of budgets, supply and payment. It will enable London Ambulance NHS Trust to integrate purchase order information from their Estates Management System (H.E.A.T.) into INTEGRA’s Purchase Order module. Also it will allow them to facilitate the production of commitment information to Estates Managers’ budget statements and improve the payment time cycle for estates contractors.
iSOFT Business Solutions wins £1.75 million contracts with 16 NHS trusts
20.05.2008
iSOFT Business SolutionsiSOFT Business Solutions a market leader in providing world class financial accounting software, procurement and bespoke solutions to service-centric organisations has this month won five contracts with 16 NHS trusts worth a total of £1.75 million for its Integra range of financial management software and purchasing applications.
A consortium of five NHS trusts in Greater Manchester, supported by the North West Collaborative Procurement hub, has agreed a four-year contract for a bureau service from the group’s data centre at Prestwich in Manchester. Bolton Hospital, Christie Hospital, University Hospitals of South Manchester, and Salford Hospital are existing Integra customers. Greater Manchester West Mental Health NHS Trust is switching from its current Mentec system to Integra and will also act as the development site for a budgeting and planning module due for completion in September.
Eamonn Morris, managing director of iSOFT Business Solutions, said: “The contract was won in an open tender and reflects the increasing popularity of fully managed services to deliver a low risk and highly cost effective financial solution to the NHS.”
Birmingham Shared Service - a consortium of six NHS organisations - will implement the Integra suite of web-enabled financial accounting and purchasing applications. An existing bureau customer, Birmingham will also replace its Version One document management and imaging system with Integra for automatic scanning, recognition, storage, archiving, and retrieval of documents. Almost two-thirds of all iSOFT Business Solutions customers have moved to electronic storage of documents, which reflects the importance of this solution for delivery efficiency and cost savings.
Lancashire Teaching Hospitals NHS Foundation Trust is upgrading its Integra financial applications and taking a new OCR scanning solution. By eliminating the need for manual data entry, Integra OCR increases efficiency and cuts costs.
Three primary care trusts (PCTs) in Nottinghamshire are also buying the scanning and electronic invoice approval solution. Nottingham County, Nottingham City, and Bassetlaw PCTs operate a local shared service and will also use a new web-enabled management information module. The PCT’s have many sites across a large geographical area so it was important to be able to deliver reports and documents over the network to save both time and money. iSOFT Business Solutions’ web deployment software offers significant savings and quick payback, and reflects the increasing trend towards web-solutions for these types of organisations.
A mental health trust in the West Midlands has also agreed a three-year contract for Integra financials.
Integra Enterprise is widely used within the public and private sector in the UK and Ireland with more than 250 installations covering all sizes of organisations. Integra financials offers all the functionality associated with a business accounting & finance application such as general ledger, integrated purchasing, creditors, sundry debtors and stock control as well providing key business functionality including integrated business intelligence, document management, workflow for routing of authorisation requests, online real-time processing of data, budget modelling and performance indicators. Full web access for the ‘occasional or self-service’ user such as requisitioners is also fully supported.
For more information on any iSOFT Business Solutions news story or event please email - marketing:ibsolutions.com
iSOFT Business Solutions secures Oracle Hosting contract with NHS Shared Business Services
28.03.2008
iSOFT Business Solutionshave won a 5 year contract extension with NHS Shared Business Services (NHS SBS) to host its Oracle financial and purchasing applications.
NHS SBS is a specialist outsourcing and technology company which is a joint venture between the UK’s Department of Health and Xansa. iSOFT Business Solutions a market leader in providing world class financial management, procurement and bespoke solutions to service-centric organisations have been providing services to NHS SBS since 2002 and this extension will take that contract to 2014.
iSOFT Business Solutions are providing a fully hosted managed service from its data centre at Prestwich in Manchester for 2,300 NHS SBS users rising to 3,200 users within two years. NHS SBS did examine a number of alternative suppliers, but iSOFT Business Solutions retained the contract based on its past record of delivering a high performing, stable and successful solution.
NHS SBS managing director Jim Vincent, said: “iSOFT Business Solutions provides a cost-effective and highly reliable service. We enjoy a genuine partnership with iSOFT Business Solutions, and share a common aim of providing a superior service which delivers sustainable value to our NHS customers.”
Eamonn Morris, iSOFT Business Solutions’ managing director, said: “Our relationship with NHS SBS has matured over the past five years into a partnership where there is mutual respect and trust at all levels. The extension of the agreement for a further five years to 2014 clearly indicates the strength of our relationship.
For more information on any iSOFT Business Solutions news story or event please email -
iSOFT Business Solutions, has won a contract with the National Standards Authority of Ireland (NSAI) to develop a system for its Legal Metrology Service (LMS)
03.03.2008
iSOFT Business Solutions a market leader in providing world class business accounting software, procurement and bespoke solutions to service-centric organisations has won a contract with the National Standards Authority of Ireland (NSAI) to develop a system for its Legal Metrology Service (LMS) to enforce laws governing weights and measures.
The value of the contract is €275,000. iSOFT Business Solutions will design and implement the system for LMS inspectors to ensure that over 50,000 traders across Ireland are complying with weight and measures regulations. Designed to operate in the field on ruggedised laptops and transfer information back to a central database electronically, the system is for ten office-based and 40 field-based inspectors and is due for completion in July. The solution will allow full synchronisation of data between the mobile devices and a central database at the NSAI’s head office in Dublin.
Replacing paper-based methods, the new database will include trader information, details of measuring instruments used and their performance, details of goods sold by measure, inspection reports, alerts and reminders, and detailed test results.
The system will help the LMS fulfil its principal role, which is to maintain a uniform system of units of measurement, to ensure accuracy of measuring instruments used in trade, and to maintain confidence in the quantities of goods offered for sale.
Eamonn Morris, managing director of iSOFT Business Solutions, said: “iSOFT Business Solutions has been providing off-the-shelf and bespoke software solutions for over 30 years. These solutions have enabled our customers to gain significant competitive advantage, streamline business process flows, increase efficiency and productivity and produces significant cost savings. We have developed a reputation for delivering our projects in partnership with our customers on-time, within budget and to specification. This win highlights the importance of the services offered and underpins our reputation in the marketplace.”
John O’Halloran, director of Finance and IT at NSAI, said: “iSOFT Business Solutions has a highly experienced project team with a track record of delivering similar distributed systems and an in-depth knowledge of the public sector. The company’s partnership approach to the development was another important factor in their selection.”
For more information on any iSOFT Business Solutions news story or event please email -
Selected as the preferred supplier by North East Patches Shared Systems Group (NEP)
14.02.2008
iSOFT Business Solutions, part of the IBA Health Group (ASX:IBA) and a market leader in providing world class business accounting software, procurement and bespoke solutions to service-centric organisations has been selected as the preferred supplier by North East Patches Shared Systems Group (NEP).
The ten-year contract, worth £16.45m, is for the provision of a managed service contract to host the Oracle E-Financials and Procurement Suite. The consortium of 56 NHS bodies within the UK maintains iSOFT Business Solutions position as the leading supplier of financial accounting systems to the NHS, with a 52% market share.
NEP Programme Director Bob Telford, said: “We are getting a cost-effective solution from a proven supplier. iSOFT Business Solutions understands the healthcare business and offers great flexibility by consistently adapting to support our needs in the ever-changing NHS and NEP landscape.
“We enjoy a genuine partnership with iSOFT Business Solutions which is now underpinned by the investment from the IBA Health Group.”
The NEP Shared System Group is managed on a consortium basis with Northumbria Healthcare NHS Foundation Trust acting as the host organisation for the management of contractual and financial relationships.
For more information on any iSOFT Business Solutions news story or event please email –
iSOFT Business Solutions has been awarded a four-year managed service contract worth $1.15 million (£497,000) to host financial applications for Medway NHS Trust in Kent, England.
14.02.2008
iSOFT Business Solutions, part of the IBA Health Group (ASX:IBA) and a market leader in providing world class business accounting software, procurement and bespoke solutions to service-centric organisations has been awarded a four-year managed service contract worth $1.15 million (£497,000) to host financial applications for Medway NHS Trust in Kent, England.
The contract with IBA Health subsidiary iSOFT Business Solutions is for its Integra suite of web-enabled financial accounting applications provided as a fully hosted managed service from its data centre at Prestwich in Manchester.
Medway has previously used Integra financials with iSOFT Business Solutions supporting the applications remotely. The trust is switching to a full hosted service and expects significant efficiencies, along with improvements in performance and reliability.
Medway is also taking the latest version of Integra financials, which includes a web-enabled front-end, business intelligence, and an enhanced reporting and enquiry engine. Also included is the purchase-to-pay e-procurement module to manage the purchasing cycle on-line and so reduce paperwork, data entry and errors, and delays.
The NHS trust is also taking additional Integra modules for document scanning and electronic invoice approval to increase efficiency and cut costs.
Medway NHS Trust is one of four hospital trusts in Kent and Medway. Employing over 3,550 staff, its main focus is to run the Medway Maritime Hospital at Gillingham.
For more information on any iSOFT Business Solutions news story or event please email -
iSOFT Business Solutions launches new Water System
13.12.2007
iSOFT Business Solutions have been researching and developing new solutions to offer to our customer base over the past few months.
As part of this research, iSOFT Business Solutions announces a new Water System for any party responsible for collecting and recording Water Meter Readings and wishing to provide intelligent data reporting and automated billing. We are able to offer mobile field solutions for the collection of data from the Water Meters for reporting and billing purposes. This enables field staff to electronically identify a water meter by scanning a bar code placed on the meter. This automatically identifies the account to which the meter belongs and the operator simply needs to type in the current meter reading. This solution minimises data entry and reduces the risk of incorrect identification or association of water meters and accounts.
Not only do the mobile devices enable the recording and identification of water meters and accounts, they can also be fitted with a GPRS module providing excellent visual aids tools to the user that will enable the reader to work more efficiently. Available at every stage of the recording/billing cycle is a comprehensive range of enquiries and reports. Many of the common enquiries functionality of the water system is being enabled over the web. This allows users in different departments of a Local Authority/Water Company to gain access to water meter accounts to view consumption details and water demands.
Utilisation of the Water System can lead to many benefits within your organisation including:
• Effective transition and management from fixed to metered accounts
• Upload / Remote recording of meter readings
• Drill down detail on account and premise details
• Ability to have up to date account balance
• Wide range of reports highlighting budgetary, estimate and revenue income totals
• Upload of information to financial systems
In some cases, the authority is choosing to contract out this task of recording meter readings to a third party. In such cases, the Water System will accept information through an external interface from a third party system. This may be through XML, comma-delimited files (.CSV) or ASCII text. At a minimum the information provided from the third-party must include key data to allow the water system to uniquely identify the water meter and what account or customer it belongs to.
We can provide services that will enable us to incorporate our specialist web-based design and development skills and enable the very latest use of mobile field technology to gather essential data for reporting purposes. Using our new Business Performance Monitor to customise Key Performance Indicators from our customers’ critical data, we can enable new levels of reporting and alerting for real-time business performance management. Delivery of these projects is in conjunction with Professional and Managed Services to incorporate their expertise to give you a full environmental solution tailored to your needs.
This new solution is fully integrated with Integra and can be supported by our Online Payments & Billing System modules if required for our Integra Customers.
For more information on any iSOFT Business Solutions news story or event please email – or .
iSOFT Business Solutions launches new Waste Monitoring System
01.11.2007
iSOFT Business Solutions have been researching and developing new solutions to offer to our customer base over the past few months. For our many Local Authorities we have a new offering for their Environmental Services Division which is our new Waste Monitoring System. We are in the process of working with a number of our customers to help them eliminate continuous data entry into spreadsheets by taking data from its raw source such as:
• Weighbridge Data from the Weighbridge Owner
• PDA (or manual) Collection Data from the Waste Services Company (Assisted Lifts, Missed Bins)
• Street Cleaning Audits – mobile data reporting
• Graffiti Audits – mobile data reporting
• Bring Site data (history of Bring sites, performance of Bring sites)
• Tonnage Statistics for revenue reward
• Raise Variation Reporting for contract management
Some of this data will be used for KPI reporting to serve the requirements of the BV199 statistics that DEFRA specify for Environmental Protection. We are able to provide automated data import, statistical manipulation and reporting on the same without the need of spreadsheet entry.
• Household Management % of total waste recycled.
• Recycling tonnage figure - how much is produced (dry waste).
• Household composite % of total waste.
• Household Waste kilos per head.
• % change in kilos per head.
As Local Authorities Waste Management Revenue is based on the accuracy of the ‘total recycled tonnage’ reporting, our software has to ensure that management reporting can be produced easily to track performance on an ad-hoc or scheduled basis on all required KPI’s. We are able to include Alerting based on specified data parameters such % on BV199A, BV199B, BV199C and Detritus should they fall above/below the average set by the Government which can change yearly. This enables our customers to make educated decisions about their Waste Management strategy for performance improvement.
We can provide services that will enable us to incorporate our specialist web-based design and development skills and enable the very latest use of mobile field technology to gather essential data for reporting purposes. Using our new Business Performance Monitor to customise Key Performance Indicators from our customers’ critical data, we can enable new levels of reporting and alerting for real-time business performance management. Delivery of these projects is in conjunction with Professional and Managed Services to incorporate their expertise to give you a full environmental solution tailored to your needs.
This new solution is fully integrated with Integra and can be supported by our Refuse Billing System module if required for our Integra Customers.
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iSOFT Business Solutions launches new Waste Management System
23.10.2007
iSOFT Business Solutions have been researching and developing new solutions to offer to our customer base over the past few months. For our many Local Authorities we have a new offering for their Environmental Services Division which is our new Waste Management System.
We have an intelligent design to our new Waste Management System which will enable us to allow you easy querying and reporting at the most logical level with easy drop down selections and will reduce the time to access Customer Records and Service Management Queries. This has been designed specifically to enable your Service Desk to deal with customer enquiries pro-actively with all the data relating to the customer ready and available to them for immediate information.
Our Customers will be able to receive calls from the public and log them with minimum information due to our pre-coded list selections and auto fill features. They will be able to enjoy the following features:
• Ability to include as many services as possible on one system for Waste Collection Management, Waste Monitoring Management and Street Cleaning Management.
• Fast form completion with auto fill for required data fields with pre-set coding.
• Easy navigation ability for Service Desk so that calls can be dealt with quickly.
• Central enquiry with all data held and easily accessible.
• Ability to see history of street/property immediately.
• Contractor or Waste Collector can close enquiry themselves via Web.
• Potential for customers to log calls via web - a future capability for those LA’s who wish to fully automate.
Additionally, this system will be able to take data feeds from mobile PDA technology to provide real-time service level reporting.
We can provide services that will enable us to incorporate our specialist web-based design and development skills and enable the very latest use of mobile field technology to gather essential data for reporting purposes. Using our new Business Performance Monitor to customise Key Performance Indicators from our customers’ critical data, we can enable new levels of reporting and alerting for real-time business performance management. Delivery of these projects is in conjunction with Professional and Managed Services to incorporate their expertise to give you a full environmental solution tailored to your needs.
This new solution is fully integrated with Integra and can be supported by our Refuse Billing System module if required for our Integra Customers.
For more information on any iSOFT Business Solutions news story or event please email - or .
Warehousing/Logistics for Jenkinson Group
19.10.2007
The Jenkinson Group has awarded the contract for the supply of an enhanced warehousing system to iSOFT Business Solutions. The Jenkinson Group is an Irish Company operating in the following fields:
• Ocean Freight
• Road Freight
• Air Freight
• Warehousing/Logistics
• Supply-Chain management
With warehouses in Dublin, Cork, Shannon and overseas they offer facilities which include:
• Pick-and-Pack
• De-trashing
• Vendor Hubbing
• Sampling
• Labelling
The system is capable of receiving requests for picks or returns electronically and automatically processing the details. Multiple pick strategies are available for each customer. Pick lists, pack lists, labels and delivery reports are also produced. Emails or ASCII files can also be issued to the customer automatically when goods are received, picked and/or delivered.
Picks may also be batched according to the delivery type in order to allow prioritization and optimum usage of assembly areas for packing. The system can also suggest how best to pack for delivery, based on available empty cartons of various sizes for the customer (particularly useful for small goods).
Picks can also be confirmed in bulk (i.e. only the exceptions need to be entered). The system also caters for tracking of consignment stock and email notification to vendors regarding goods issued from the warehouse.
A full history of pick, product and location activity is maintained in the system which can be viewed in drill-down mode. Spreadsheets and/or reports containing stock information may also be scheduled and issued automatically to the customer via email.
Functionality is provided for stock put-away (PC or hand held devices), cycle counting, transfer of stock, quarantining and recording of stock exceptions, etc.
The system is highly parameterized and can operate in different ways for individual warehouse customers, if required. The system also allows the customers access via the web to check on the stocks available and their current status. “We wanted to provide our customers with a better service whereby they could not only send their requests electronically but also allow them to track the status of the items via the web.”, explains Leo Layden, Head of IT at Jenkinson.
For more information on any iSOFT Business Solutions news story or event please email - or .
iSOFT Business Solutions wins contract for Business Performance Monitor
17.05.2007
The Institute of Public Administration (IPA) has awarded iSOFT Business Solutions the contract for the supply and implementation of its Business Performance Monitor which will provide information on how the organisation is performing across both the Operational and Finance aspects of its business.
Integra Business Performance Monitor (IBPM) has been introduced to provide pro active reporting of business critical information. IBPM enables key financial and statistical data to be monitored on line within the Integra application, notifying users electronically if predefined criteria or tolerances have been met.
IBPM allows for the ongoing management of all data held within the Integra application suite, as well as third party data that has been either uploaded to the system or is available through third party ODBC. It covers areas such as:
• Liquidity
• Course Bookings
• Cost Earning Ratio
• Satisfaction Surveys
• Business Unit Performance
• Advance bookings
The system offers full flexibility in the creation of Performance Indicators. Users can select each area to be monitored and define minimum and maximum warning alert levels. Each statistic within the KPI can be monitored and managed independently; if the predefined criteria are met an electronic alert can be sent to designated users.
Parameters allow various display options to be set. This ensures that although full monitoring of data is occurring, users are only informed if the alert level is reached. KPI alerts are available through e-mails and Integra eSeries providing relevant information in an intuitive format.
About IPA
The Institute of Public Administration is the Irish national centre for development and best practice in public administration and public management. The Institute provides training and education, research and publication services to the public sector.
The Institute provides training services to over 15,000 participants annually, as well as catering for 1,500 students on their NUI accredited education courses In addition, it provides consultancy services in the areas such as Human Resources and Information Technology areas and their research division is focused on public management research. The IPA has 120 full time staff with 250 associate staff available on demand.
For more information on any iSOFT Business Solutions news story or event please email - or .
