sectors

“The first payment run completed on Integra has enabled a significant increase in the use of BACS payment processing and reduced cheque production significantly. This is a positive first step toward greater efficiency.”

Spectrum Housing Group

sectors - housing

Housing Associations and other social landlords have become increasingly important in both the UK and Europe in recent years, with many experiencing large increases in housing stock that has been transferred from local authority ownership.

Drive for Efficiency

The Housing Association sector continues to change and evolve in response to key government initiatives that are centred on the government's efficiency agenda. This drive for efficiency and improved information within the sector is placing finance and IT professionals under increasing pressure. There has never been a greater need for Associations to have integrated solutions that can respond to these challenges and help them deliver value for money.

New Standards and Regulations

Housing Associations have been tasked by central and local government with transforming themselves, whilst also meeting new standards and regulations. In particular, issues such as stock transfers, ALMOs, RSL merger and acquisitions, and development partnerships all convey new and demanding challenges. Amongst all this, Housing Associations need to provide increasingly diverse customer-centric services and still achieve good inspection ratings.

Flexible Business Solutions

Managing housing stock in the most efficient and customer-focused way is a key priority for all Housing Associations. In conjunction with this, they also need to be able to meet key performance indicator (KPI) targets, show an excellent return on investment (ROI) and prove best value outcomes. It is only possible to achieve this by having aligned and flexible business solutions.

The balancing act of providing quality housing services and stock improvements whilst meeting performance targets is always a difficult one. However, with careful investment in business solutions, organisations can increase efficiencies and thereby enable crucial funds to be released back to the provision of frontline services.

Capita IB Solutions provides a fully integrated finance and procurement solution to social housing providers. Using our suite of leading-edge business solutions, we offer the most functional yet flexible solution to meet the requirements of this unique market.

Housing customers include: - St George’s Community Housing - Stevenage Homes - Spectrum Housing Group - Angus Council - Falkirk Council - Great Yarmouth Borough Council - Midlothian Council - Perth & Kinross Council