solutions

Bespoke software to meet your business needs

Capita IB Solutions is in a position to provide Tailored Solutions similar to those outlined below for any requirements that our Customer's may need that require eBusiness Solutions. The samples below show the type of work we are performing but if you have any projects that require integration solutions, we would be delighted to discuss them with you.

Capita IB Solutions are able to deliver a wide variety of eBusiness solutions for Public, Private and Not for Profit organisations, which have included Project Costing Solutions, Catering Management, Information Community Portals, Invoice Scanning, Web Requisitioning and Mobile technology for stock checking amongst others.

Challenges

Does the issue that challenges your organisation include one or more of the following elements:

Workflow
Performance Monitoring
Data Capture
Data input duplication
Unsupported/old systems
Online payments
Disperate databases
Systems Integration

Workflow

Many organisations employ manual, paper-based, mechanisms to manage authorisations and multi-level tasks. Organisations waste thousands of hours chasing paper and yet there is an affordable solution. Capita IB Solutions has helped many organisations move these resource hungry and error prone workflows to a simpler, email and browser-centric mechanism, saving valuable time, paper and your customers patience.

Performance Monitoring

When organisations use multiple point-solutions with little or no integration then monitoring performance becomes a headache. Combining disparate data into spreadsheets and manually slicing and dicing to provide some historic reporting with no referential integrity is of little value. Capita IB solutions has developed a unique approach for Business Intelligence able to take data from multiple data sources and define relationships of value then combine that information of value to provide valuable KPIs, digital dashboards and email alerting to keep you fully informed. It is, after all, Business Intelligence and it’s cheaper than you might imagine.

Data Capture

Every organisation captures data. How it’s done can be a challenge, especially since each department has their take on what information they need. Harmonising your data capture requirements across the organisation doesn’t have to pit department against department. Capita IB Solutions has designed and implemented data capture systems that can capture information using different interfaces for different target groups enabling a coherent data gathering process able to support the needs of the entire business.

Data input duplication

With multiple systems across the organisation inevitably you’ll be taking information from one system and re-entering some or all of it into another creating frustration and wasted effort, even if you ignore the possible transcription errors. Capita IB Solutions believes that there are always solutions to even the most difficult problems. Designing front-end interfaces or providing database to database links, we will show you how best to eliminate the waste and minimise the frustration.

Unsupported/old systems

Avoid the expensive and time-consuming process involved with replacing your processes, systems or equipment and join the growing number of Capita IB Solutions customers opting to upgrade their facilities for a fraction of the cost. Applied to all types of systems, our upgrades minimise capital investment costs, reduce disruption to your processes and ensure continued confidence in compliance. Capita IB Solutions can assess the current design and offer a risk based approach to delivering the compliance and reliability you need. Our experience in this area has delivered more efficient, cost-effective and improved timescales by targeting the critical control points within the process.

Online payments

From processing online credit card payments to securing the personal and confidential details of your customers, staff and company you need to be sure you are operating safely and within the law. Capita IB Solutions has been providing secure Internet Solutions to Public & Private sector organisations for many years. We can provide a bespoke system developed to specific customer requirements. For standard online transactions and payments, our web-based eCommerce system is a secure and efficient way of providing online transactions for your customers.

Disparate databases

Are your business systems a number of disparate databases? Capita IB Solutions can help you pull them together to give you the management information you need to coordinate effectively and support decision-making. After all, knowledge and information, not 'data', are the life-blood of the modern business.

Systems integration

Systems Integration is becoming of greater significance as our customers are increasingly wishing to 'close the loop' between various departments. Most organisations today have a range of computer systems addressing the various aspects of their business. Unfortunately, a large proportion of these systems work in isolation, as there is usually a lack of a communication between the different systems. Capita IB Solutions have a team of systems integrators dedicated to extending the functionality of our customers systems and to enable them to have an overall view of their business.

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