Oracle Database Administration

Has your IT organization been affected by cutbacks? Is your IT budget being consumed by routine administrative tasks? Many companies are solving these issues by leveraging expert resources outside of their company to augment their existing staff and enable their own resources to focus on more strategic activities. iSOFT Business Solutions can reduce the workload of your IT staff by bringing the expertise of our specialists Oracle consultants to your organization with iSOFT Business Solutions Oracle DBA Services.

Overview

iSOFT Business Solutions, Oracle DBA Services can help you manage your Oracle financial accounting applications or Technology solutions. Enjoy the full functionality and reliability of an in-house DBA at a significantly lower cost and leverage a team of expert Oracle DBAs, all for a fixed monthly fee.

Oracle DBA Services are part of iSOFT Business Solutions Oracle Consulting Services portfolio. Our Oracle Consulting Services provide an innovative, flexible approach to maintaining and improving your Oracle financial accounting applications and Technology solutions. Tight integration across Consulting, Development, Support, Education, and Global Delivery puts the entire iSOFT Business Solutions team behind your success.

Oracle DBA Services

Oracle DBA Services from iSOFT Business Solutions, provide skilled database and applications administrators, using automated tools and leveraging best practices, to seamlessly manage both your production and non-production Oracle environments. The DBA Service does not replace your primary DBA, but rather provides you with additional resources. These resources can be utilised during peak processing periods, upgrade/update cycles, for evening or weekend support, or in the absence of your primary DBA/Administrator. You can choose to purchase Supplemental, Off-Hours, or Peak Period support as required.

Support

  • Support for specialty systems either for patch assistance or ongoing administration
  • Daily support to augment your existing DBA

Off-Hours Support

  • Full evening and weekend support including administration of multiple database/application server installations including production, development, test and training
  • Database/Application Server monitoring and resolution of severity 1 issues
  • Database/Application Server patch application
  • Database Cloning
  • Support
  • Support

Peak Period Support

  • Full time support during peak processing periods such as month-end close
  • Full time support during software release updates and upgrades
  • Training assistance to primary DBA as required

Our DBA Services can also be used to supply you with remote DBA assistance during your project implementation while your DBA ramps up on new technologies. Additional services are also available on a time and materials basis, should you have requirements that fall outside of the scope of the standard service offering

Benefits

Additional benefits of our Oracle DBA Services include:

  • Reduced planned downtime during operating business hours
  • Reduced unplanned downtime with better managed systems
  • Elimination of the need to recruit, train, and retain Oracle DBAs
  • Flexible staffing model, with global resources to handle peak workloads

iSOFT Business Solutions Consulting offers a complete range of application and technology management services that leverage an innovative and flexible approach to services delivery. Our Consulting services can be delivered from anywhere in the world on a 24x7 basis. With iSOFT Business Solutions you can be sure that all interactions are secure and that help is always close by.

What our customers say:

NEP (North East Patches Shared System Group) provide Finance, Procurement and Business solutions, based around the latest Oracle's e-Business suite to over 50 NHS Organisations throughout the UK.

iSOFT Business Solutions are the managed service provider for the system, performing the day-to-day management of the infrastructure and the underlying Oracle technology.

"Providing mission critical software services to our NHS Organisations, of which 17 are Foundation Trusts, means that both performance and resilience is fundamental to our solution. iSOFT Business Solutions experienced DBA team provide us with all the expertise and support we need, not only from a maintenance and infrastructures aspect, but also by working in Partnership to help develop the solution allowing us to get the maximum benefit from our investment in Oracle, meet the Organisational specific needs and exceed the expectations of our NEP Customers."

Christine Hall, Associate Programme Director, North East Patches Shared System Group